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Author Guide to the Publication Process (Post-Acceptance)
Last updated on November 18, 2024
If you wish to find out more about aspects of the publication process, please see below for more information that may be of help to you, as well as who to contact should you require further assistance: Show...
How can I track my accepted article?
Last updated on August 18, 2025
You can track your accepted article using Elsevier’s Article Tracking service. It’s the quickest and easiest way to track your article's progress through the publication process. You can also view bibliographic...
How to contact us on Journal Article Publishing
Last updated on August 27, 2025
To help answer you faster, we may ask you to provide the following:Screenshots and the specific address of the website you have questions aboutReference number (e.g. 230101-123456) available if you have...
How can I pay for my Elsevier invoice?
Last updated on August 01, 2025
The options to pay an Elsevier invoice are:Credit Card (American Express, Visa Card or Euro/Access/Mastercard/ WeChat/ Alipay). The payment link is available at the bottom of the copy of the invoice you...
Publishing Journey videos: How do I complete the Rights and Access form?
Last updated on January 10, 2025
The Online Author Communication System (OACS) that you use to complete the Rights and Access forms provides an intuitive experience and price transparency. We store institutional/funding agreements and...
What should I do if my invoice is incorrect?
Last updated on January 22, 2025
To request an amended invoice you should: Know the invoice number. You can find it in the 'Invoice Number' field of your invoice. Have all the details for the amended invoice: your institution's...
How do I cancel my request to make my article Open Access?
Last updated on February 14, 2025
If you’ve published an article in a journal which offers Open Access options and wish to cancel the request to publish your article under an Open Access policy, the options available to you depend on: How...
When will I receive my color charges, offprints or open access invoice?
Last updated on July 26, 2024
After your article is accepted the Editor sends it to the production department for processing. The article is registered in our Production Tracking System and a unique production reference number (Our...
How can I use voucher codes for my article?
Last updated on August 27, 2025
Voucher codes are single use discounts. Voucher codes can be used in Elsevier gold open access journals and in a small number of hybrid journals.The voucher code can be used in either one specific journal...
Can I request a split invoice for two institutions when ordering Open Access?
Last updated on May 13, 2025
It is possible for an invoice to be split between two institutions when more than one institution wishes to pay for Open Access on an article. How Complete the Rights and Access form to order Open Access....