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- How can I track my accepted article?
Last updated on December 11, 2025
You can track your accepted article using Elsevier’s Article Tracking service. It’s the quickest and easiest way to track your article's progress through the publication process. You can also view bibliographic...
- Author guide to the publication process (post-acceptance)
Last updated on November 18, 2025
To learn more about the publication process, or who to contact for further assistance, see the information below.Show all Hide allPaper accepted in Editorial ManagerWhat happens after my manuscript...
- Can I make a correction to my typeset article after I have returned my proofs?
Last updated on December 19, 2025
It isn't possible to make a correction to your article after you submitted your proofs because your article will be published. However, in case there is a critical error that must be corrected, contact...
- How to contact us on Journal Article Publishing
Last updated on June 25, 2026
Our phones lines are temporarily unavailable. If you required support, please contact us through our chat channel. For support in Mandarin or Japanese, our phone lines remain open.To help answer you faster,...
- What can I do if there is an error in my article on PubMed?
Last updated on March 16, 2026
When publishing your article on PubMed you may discover one of the following errors in your article: A typographical error An author affiliation error Solutions and more information Typographical...
- Video Guide: Identifying fake acceptance letters
Last updated on December 19, 2025
Please note: Subtitles are available in Spanish, French and Mandarin. To turn them on, please click on the gear icon at the bottom of the video player and select your preferred language. If you are unable...
- Can I split my open access invoice between multiple parties?
Last updated on February 03, 2026
No — we are no longer able to split an invoice between multiple parties (institutions, funders or authors) to pay an open access fee. This is so we can maintain compliance with local tax regulations across...