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- How can I track my accepted article?
Last updated on August 18, 2025
You can track your accepted article using Elsevier’s Article Tracking service. It’s the quickest and easiest way to track your article's progress through the publication process. You can also view bibliographic...
- Author Guide to the Publication Process (Post-Acceptance)
Last updated on November 18, 2024
If you wish to find out more about aspects of the publication process, please see below for more information that may be of help to you, as well as who to contact should you require further assistance: Show...
- Will I receive offprints of my published article or do I have to order these?
Last updated on August 25, 2023
Offprints are an exact copy of an article published in either paper or digital (PDF) form. A few journals still offer offprints but Share Links often replace them. If you want to receive offprints of your...
- How to contact us on Journal Article Publishing
Last updated on October 09, 2025
To help answer you faster, we may ask you to provide the following:Screenshots and the specific address of the website you have questions aboutReference number (e.g. 230101-123456) available if you have...
- Video Guide: Identifying fake acceptance letters
Last updated on April 30, 2024
Please note: Subtitles are available in Spanish, French and Mandarin. To turn them on, please click on the gear icon at the bottom of the video player and select your preferred language. If you are unable...
- Can I request a split invoice for two institutions when ordering Open Access?
Last updated on May 13, 2025
It is possible for an invoice to be split between two institutions when more than one institution wishes to pay for Open Access on an article. How Complete the Rights and Access form to order Open Access....