What are the new billing details requested in Editorial Manager?

We are committed to making every publishing experience with us as smooth and positive as possible. For some open access journals, we will start capturing the required billing information for the Article Production Charges (APC) during submission in Editorial Manager. This will enable a smooth invoicing process once the manuscript has been accepted.

Note that you will only need to enter billing information once. You will receive the APC invoice after acceptance.

Please refer to the below FAQs for any queries.

1. I have been asked for invoice details in EM. Should I still provide those details?

   Elsevier collects billing details at submission to enable a smooth invoicing process if your article gets accepted. Please continue to provide the requested details.

2. I’m unable to complete the submission as the billing information page is stuck.

   If there is a technical issue with the billing information page, authors will still be able to continue to submit/revise their article in EM. Click ‘Continue with submission’ on the Publishing Options page. The billing details can then be provided during subsequent revisions or post acceptance.

3. Can I provide a co-author’s billing details?

   Yes, the corresponding author can submit the details of the co-author or institution paying the APC. The invoice will be sent to that respective author or institution.

4. Should I provide the tax details at this stage?

   We do not capture tax details during submission. Authors should complete the post-acceptance Rights and Access form with the tax details.

5. Will you charge an APC if my paper is rejected?

   No, we will not charge an APC if the paper is rejected.

6. Are authors allowed to change the billing details after acceptance?

   Yes, authors can change billing details in the post-acceptance Rights and Access form. Note that the APC calculation could be affected if the affiliation/funder/country details change post acceptance.

7. I am not able to use the voucher code at submission.

   There is no option to add voucher codes in EM. Therefore, authors should continue to provide invoicing details in EM and will be able to redeem a voucher code while completing the Rights and Access form post acceptance, to ensure they are not invoiced.

8. My paper has been submitted and I would like to change the billing details.

   Authors may change the billing details during the subsequent revision stages and via the post-acceptance Rights and Access form.

9. How can I pay for my Elsevier invoice post acceptance?

   Please view our FAQ on invoicing queries post acceptance.