Tax
16 answers found
- How do I cancel my trial or paid subscription?
Last updated on November 18, 2025
You can cancel your trial or paid subscription anytime online before the trial / paid subscription end date.Follow these steps:Go to Elsevier Health StoreSelect “Sign In"Select “My Account” and go to "My...
- How do I manage my refund?
Last updated on March 02, 2026
Refunds are only honored when requested within 30 days of an annual subscription purchase.Please note: Refunds are not available for monthly subscriptions.To request a refundUsing the ‘Email’ contact option...
- How do I update my credit card information?
Last updated on November 18, 2025
Please note: You can only change your payment method during an active subscription.Follow these steps to update your credit card information during your renewal time period:Go to the Elsevier Health Store.Select...
- How do I change or cancel my Journal subscription?
Last updated on December 01, 2025
To change or cancel your Journal subscription order, please contact us, and provide the following details: Account number or order number: Journal Title: Customer's Name: Shipping and Billing Address: Email...
- Can I place a tax-exempt order online?
Last updated on September 02, 2025
To place a tax-exempt order, you will need to first contact us using the email option at the bottom of this screen. Tax exempt orders cannot be processed via a regular online purchase as tax is calculated...
- How do I place an order?
Last updated on December 04, 2025
Placing an order is quick, easy, and secure. Vea nuestras preguntas frecuentes y el formulario de pedido en español aquí. How Follow these steps to place an order for a product: Orders not on behalf...
- Why is the price at checkout different?
Last updated on September 02, 2025
The price at checkout is different from the price prior to checkout due to the addition of state and/or local sales tax. The tax rate is calculated using your shipping address. The final charges including...
- How do I request a quote for a book?
Last updated on December 04, 2025
To request a quote for a book, use the Email option at the bottom of this page to provide the following: Elsevier Account Number Name Billing and shipping address Telephone number Fax number Email...
- How do I receive a student discount for a journal subscription?
Last updated on December 01, 2025
To receive a student discount on a journal subscription, you are required to: Have a valid Student ID. Have a letter from the University you’re attending confirming student status. How Follow the...
- How much tax do I have to pay?
Last updated on September 02, 2025
The amount of the tax that you must pay depends on the tax rate of the country to which your order will be shipped. The tax amount at checkout is calculated based on your location. The final tax amount...