Account and Order Changes
3 answers found
- How do I ensure that emails aren't blocked by spam filters?
Last updated on October 15, 2025
You can add our email domains to your safe sender's list to reduce the chance the emails sent from the submission system are sent to your spam filter.
- How do I change my shipping or billing address?
Last updated on May 30, 2025
You can change your billing and shipping address details on your US Elsevier Health account. If you have already placed your order, please contact us using any of the contact options below. How Follow...
- How do I cancel my order?
Last updated on October 03, 2025
For US/Canada customers:If the print book or print access card order was placed within two working days, you may submit the refund and cancellation request through the webform choosing the options as follows,...