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Order changes
3 answers found
How do I ensure that emails aren't blocked by spam filters?
Last updated on November 30, 2023
You can add our email domains to your safe sender's list to reduce the chance the emails sent from the submission system are sent to your spam filter.
How do I cancel my order?
Last updated on August 28, 2024
If you need to request cancellation of your order, please call us, selecting the relevant regional number to you below and have the following information ready: Your Elsevier account number. Your order...
How do I change my shipping or billing address?
Last updated on May 30, 2025
You can change your billing and shipping address details on your US Elsevier Health account. If you have already placed your order, please contact us using any of the contact options below. How Follow...
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