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US Elsevier Health Support Center

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You can cancel your trial or paid subscription anytime online before the trial / paid subscription end date.Follow these steps:Go to Elsevier Health StoreSelect “Sign In"Select “My Account” and go to "My...

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Refunds are only honored when requested within 30 days of an annual subscription purchase.Please note: Refunds are not available for monthly subscriptions.To request a refundUsing the ‘Email’ contact option...

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Please note: You can only change your payment method during an active subscription.Follow these steps to update your credit card information during your renewal time period:Go to the Elsevier Health Store.Select...

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To change or cancel your Journal subscription order, please contact us, and provide the following details:


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Use the tool below to access the order tracking site, you will need to complete the two mandatory fields below:Enter either the email address, Standard Address Number (SAN) or Shipping Account Number in...

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To place a tax-exempt order, you will need to first contact us using the email option at the bottom of this screen. Tax exempt orders cannot be processed via a regular online purchase as tax is calculated...

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The title you wish to purchase may be available as both a print book and an eBook. If so, you can order the book in its electronic format only.

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You should receive a link to download your eBook with the confirmation email you receive shortly after you complete the order.

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