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US Elsevier Health Support Center

You can cancel your trial or paid subscription anytime online before the trial / paid subscription end date.Follow these steps:Go to Elsevier Health StoreSelect “Sign In"Select “My Account” and go to "My...

How do I cancel my trial or paid subscription?

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To change or cancel your Journal subscription order, please contact us, and provide the following details:


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Elsevier eBooks are available in three different formats:


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Please note: You can only change your payment method during an active subscription.Follow these steps to update your credit card information during your renewal time period:Go to the Elsevier Health Store.Select...

How do I update my credit card information?

Refunds are only honored when requested within 30 days of an annual subscription purchase.Please note: Refunds are not available for monthly subscriptions.To request a refundUsing the ‘Email’ contact option...

How do I manage my refund?

Here's some helpful information on returning products. Please view our Returns Policy for more information, US and EMEALAAP.

First, select the type of product you purchased and your location for further...

How can I return my product and get a replacement or refund?

When it’s time to renew your subscriptions, you will receive a notification via email (or by mail) providing you with the link to the renewals site along with your account and invoice number. Once at the...

How do I renew my individual journal subscription?

The title you wish to purchase may be available as both a print book and an eBook. If so, you can order the book in its electronic format only.

How

Follow the steps below to order an eBook:


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How do I order an eBook?

Follow these steps to try to get your discount code working:


	Ensure that you meet both the specific and general terms and conditions to use the discount code:
	
		Consult the specific terms and conditions...

US Elsevier Health Support Center

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