Using the product

16 answers found

I believe I’ve identified a harmful error in an Elsevier product. How can I let Elsevier know?

Last updated on April 04, 2025

If you are experiencing an error while using an Elsevier product, please contact us using the details on this page.

What eBook formats are compatible with my device?

Last updated on July 05, 2023

Elsevier eBooks are available in three different formats: ePub ePub3 PDF eReader Available DRM-free formats Suggested reader application How to...

What should I know about copyright permissions?

Last updated on April 19, 2024

Copyright permissions are managed in two groups: Journals (that appear in ScienceDirect) Books plus material not in ScienceDirect For additional information please view How can I get permission to...

Does my book purchase include online access?

Last updated on September 25, 2023

Some books come with online access (for example, via the Elsevier eBooks for Practicing Clinicians and Elsevier eBooks for Medical Education platforms) which enables you to access and save full online...

What should I do if my eBook will not open on my device?

Last updated on January 03, 2024

In order to open an eBook on a device you are required to: Have purchased your eBook from Shop.Elsevier.com. Have downloaded your eBook. Have transferred your eBook to your device. How Check...

How do I download my eBook?

Last updated on May 16, 2025

You should receive a link to download your eBook with the confirmation email you receive shortly after you complete the order. You can also download your eBook by logging in to Elsevier Health. How Follow...

How do different eBook formats display on different devices?

Last updated on November 13, 2024

Please see our eBook Solutions page for complete information on eBook formats and options.

What should I do if my eBook download link is not available in my account?

Last updated on May 16, 2025

You should receive a link to download your eBook with the confirmation email you receive shortly after you complete the order. If you have not received this email within 24 hours (also check your spam...

Where can I find more information about Complete Anatomy?

Last updated on December 13, 2022

You can find more information about Complete Anatomy at the Complete Anatomy Support Center.

Where can I find more information about Clinical Pharmacology?

Last updated on December 13, 2022

You can find more information about Clinical Pharmacology at the Clinical Pharmacology powered by ClinicalKey Support Center.

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