Retrieve username or reset password
30 answers found
- Author guide to Editorial Manager
Last updated on July 22, 2025
In this guide you’ll find an essential learning pathway that includes links to instructional videos and articles.Video LibraryAuthor Webinar SeriesShow all Hide allFinding the Right JournalArticlesWhich...
- Editor Guide to Editorial Manager
Last updated on August 07, 2025
In this Editor user guide you’ll find links to the editor key tasks in Editorial Manager (EM), many of which also include a short video.
- Editorial Manager Video Guides
Last updated on October 09, 2025
A number of videos for EM Editors are presented in multiple languages.
- How do I ensure that emails aren't blocked by spam filters?
Last updated on July 16, 2025
You can add our email domains to your safe sender's list to reduce the chance the emails sent from the submission system are sent to your spam filter.
- What can I do if I'm having trouble signing in to Editorial Manager?
Last updated on July 29, 2025
Use the 'Send Login Details' link on the journal login page to retrieve your username or reset your password. Your login details may be different for each journal.
- How can I reset a forgotten password for Editorial Manager?
Last updated on July 31, 2024
Select ‘Send Login Details’ and enter the email address associated with your account. An email will be sent with you username and a link to reset your password.
- What is Editorial Manager Co-Author verification?
Last updated on July 29, 2025
The co-authors are contacted and asked to confirm their contribution to the submission, and will be requested to register for the journal during this process.
- Why am I being asked to self-report my gender identity and race & ethnicity data in Editorial Manager?
Last updated on August 07, 2025
By collecting gender identity, and race & ethnicity (GRE) data, we can take an evidence-based approach and hold ourselves accountable: we can measure the current situation, obtain data to drive a coordinated set of actions and initiatives, and monitor the effect of our actions.
- How can I use ORCID for single sign-on to Editorial Manager?
Last updated on August 05, 2025
Select the ORCID iD logo on the login page of any EM journal to log in with your ORCID credentials. There is a one-time validation to connect your EM and ORCID accounts.
- How to contact us on Journal Article Publishing
Last updated on October 09, 2025
To help answer you faster, we may ask you to provide the following:Screenshots and the specific address of the website you have questions aboutReference number (e.g. 230101-123456) available if you have...