In Editorial Manager, each journal has separate user databases and you are registered separately for each journal. Your username and password can differ for each journal.

You can reset your password by going to the Editorial Manager login page of your journal and following the steps below.

To change your password, you're required to have:

• An Editorial Manager account for that specific journal, either self-registered, registered by an editor, or migrated from a previous submission system used by the journal.
• Access to the email address associated with your Editorial Manager account.

How

1. Go to the Editorial Manager login page of your journal.
2. Click 'Send Login Details' as shown in this screenshot. Note that journal login pages can be customized, the link will be found under the login buttons.
3. Enter the email address associated with the account, and click 'Send Login Details' as shown in this screenshot.

   • If the email is not found in the journal database, you will be offered the option to register a new account.
4. Find and open the email containing the instructions on how to proceed.
5. Close any open Editorial Manager windows in your browser.

   • Leaving an EM window open, especially one logged into any EM site, can cause errors in the password reset process.
6. Click the 'Password' link in the email.

   • If the Password link isn't clickable, please check your email settings, allow hyperlinks and switch off automatic disabling of links if necessary. Alternatively, you could or copy and paste the link into your browser.
   • Please note: After 24 hours the link expires. If this happens, you have to return to step 1 and generate a new email.
   • You may be asked to provide the answer to your security question. If so, please do this in the box provided and click 'Submit Answer'.
7. Note the username as displayed, and update if you choose. It is recommended to use the email address of your account as the username.
8. Enter a new password in the 'New Password' field.
9. Confirm the password in the 'Confirm Password' field.
10. Click 'Submit'.
11. Click 'Go to Log In page'.

After completing these steps:

• Your password is reset.
• You may receive a confirmation email, depending on the journal configuration.

You can also try searching for a forgotten password in your browser's cache of stored login details if you've previously switched on the password managing function in your browser; click here to find out steps for your browser.

Still have a question? We can help! Contact us via chat - just enter your details on the chat form to start a session with one of our representatives. We appreciate you providing us all the information, as much as possible when initiating the chat. This will ensure our agents to swiftly respond to your query.