Corresponding Authors can send an email through the submission system to the Editors and/or Editorial Team, and it will be retained in the official correspondence history of the submission.

If you are unsure which site you have submitted to, see How do I find the manuscript I submitted to an Elsevier journal?

How

Follow these steps to compose an email in Editorial Manager in order to contact the Editorial Team:

1. Log in to the journal where your manuscript is located.
2. Locate your submission within the folders on your 'Author Main Menu'.
3. Click 'Send E-mail' in the Action column. See screenshot.

   • If the links are hidden, click the word ‘Action Links to expand.

   There are a few journals for which the Send E-mail function is not currently activated. If this is the case for you, please contact us via the option at the bottom of this page with your request (including the information listed above as well as the journal title and your manuscript details) and we will ensure it reaches the Editor on your behalf.

4. Select the most relevant template from the drop-down menu and click 'Customize Letter'. See screenshot.

   • Some journals may have only one template, which will open immediately.
5. Customize the text as needed.

   • The letter template will include identifying information, keep those details unchanged to help the Editorial Team find the relevant submission.
6. Click 'Preview and Send'.

   • Click 'Cancel' to return to edit the letter.
   • Click 'Print Text' to print a copy before sending.
7. Click 'Send E-mail' to send your message to the Editorial Team.

After completing these steps:

• The email you have sent is visible in the 'Correspondence' link for the submission.
• If the Editorial Team does not respond within a few days, please contact us via the channels below.