All orders are delivered as a package in carton(s) regardless of its size and weight.

Every carton(s) delivered has a packing list which includes the following details:

• Customer Name
• Customer Account Number
• Delivery Address
• ISBN(s)
• Title of the book(s)
• Author
• Quantity

Proper labels are also included in each carton:

• Publisher Name
• Carton Weight
• Package Dimensions
• Country of Origin

If you have any questions about the parcel you received, you can contact us using our webform.