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15 answers found

What eBook formats are compatible with my device?

Last updated on July 05, 2023

Elsevier eBooks are available in three different formats: ePub ePub3 PDF eReader Available DRM-free formats Suggested reader application How to...

How do I download articles and chapters?

Last updated on March 27, 2025

This FAQ provides step-by-step instructions on how to download articles and chapters from ScienceDirect. It covers navigation, download options, and troubleshooting common issues. Select the content...

How do I open and view supplementary material and data?

Last updated on March 28, 2025

The easiest way to get to your supplementary files is to find them on the article page. If available, the supplementary material is listed in the following places: Under 'Extras' in the left hand side...

How do I download my eBook from my Elsevier.com account?

Last updated on September 26, 2023

To download your eBook, you are required to: Have purchased an eBook from shop.Elsevier.com. Login to your account on shop.Elsevier.com. Retrieve your order in your order history. How Follow the...

How do I contact the corresponding author of an article?

Last updated on December 23, 2021

Articles often have more than one author. One or more authors are assigned as corresponding author. They can be recognized by the envelope icon behind their name on any journal article page. How Follow...

What should I do if my eBook will not open on my device?

Last updated on January 03, 2024

In order to open an eBook on a device you are required to: Have purchased your eBook from Shop.Elsevier.com. Have downloaded your eBook. Have transferred your eBook to your device. How Check...

Does my book purchase include online access?

Last updated on September 25, 2023

Some books come with online access (for example, via the Elsevier eBooks for Practicing Clinicians and Elsevier eBooks for Medical Education platforms) which enables you to access and save full online...

What are DRM-free or watermarked eBooks?

Last updated on January 03, 2024

You can purchase a DRM free or digitally watermarked eBook through shop.Elsevier.com. DRM free means that we have removed Digital Rights Management technology of the eBook. eBooks without DRM protection...

Does my journal purchase include online access?

Last updated on March 11, 2021

Some journals come with online access (for example, via the Elsevier eBooks for Practicing Clinicians and Elsevier eBooks for Medical Education platforms) which enables you to access and save full online...

Why am I being told my browser is out of date?

Last updated on March 12, 2025

Browser technology is rapidly developing and this means that browsers quickly become out of date as new and improved versions are released frequently.