Subscriptions and Renewals

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6 answers found

How can I return my product and get a replacement or refund?

Last updated on February 05, 2025

Here's some helpful information on returning products. Please view our Returns Policy for more information, US and EMEALAAP. First, select the type of product you purchased and your location for further...

How do I renew my individual journal subscription?

Last updated on June 06, 2023

When it’s time to renew your subscriptions, you will receive a notification via email (or by mail) providing you with the link to the renewals site along with your account and invoice number. Once at the...

What does my personal print journal subscription include?

Last updated on June 27, 2023

Annual and rolling subscriptions are offered to all personal subscribers. Annual Subscription Annual subscriptions include all issues within the current calendar year, from January 1 - December 31. Your...

Does my book purchase include online access?

Last updated on September 25, 2023

Some books come with online access (for example, via the Elsevier eBooks for Practicing Clinicians and Elsevier eBooks for Medical Education platforms) which enables you to access and save full online...

Does my journal purchase include online access?

Last updated on March 11, 2021

Some journals come with online access (for example, via the Elsevier eBooks for Practicing Clinicians and Elsevier eBooks for Medical Education platforms) which enables you to access and save full online...

What should I do if the journal renewal platform isn’t working?

Last updated on May 16, 2025

If you encountered an error while renewing your journal subscription, please contact us via our webform and provide us with the following information: Your account number and/or invoice number Screenshot...