Subscriptions and Renewals

6 answers found

  • How do I renew my individual journal subscription?

    Last updated on June 06, 2023

    When it’s time to renew your subscriptions, you will receive a notification via email (or by mail) providing you with the link to the renewals site along with your account and invoice number. Once at the...

  • What does my personal print journal subscription include?

    Last updated on September 05, 2025

    Your subscription includes all issues published in the next 12-, 24- or 36-month period starting from the order date. The first issue you receive will be the next in the publication schedule.Complimentary...

  • How can I return my product and get a replacement or refund?

    Last updated on February 05, 2025

    Here's some helpful information on returning products. Please view our Returns Policy for more information, US and EMEALAAP. First, select the type of product you purchased and your location for further...

  • Does my book purchase include online access?

    Last updated on September 25, 2023

    Some books come with online access (for example, via the Elsevier eBooks for Practicing Clinicians and Elsevier eBooks for Medical Education platforms) which enables you to access and save full online...

  • What should I do if the journal renewal platform isn’t working?

    Last updated on May 16, 2025

    If you encountered an error while renewing your journal subscription, please contact us via our webform and provide us with the following information: Your account number and/or invoice number Screenshot...

  • Does my journal purchase include online access?

    Last updated on September 05, 2025

    All journals come with online access, enabling you to read the journal’s articles on ScienceDirect, on desktop, mobile or tablet, and to download article PDFs and supplementary material.In addition, many...

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