Renewal process
5 answers found
- What should I do if the journal renewal platform isn’t working?
Last updated on December 01, 2025
If you encountered an error while renewing your journal subscription, please contact us via our webform and provide us with the following information: Your account number and/or invoice number Screenshot...
- What does my personal print journal subscription include?
Last updated on December 01, 2025
Your subscription includes all issues published in the next 12-, 24- or 36-month period starting from the order date. The first issue you receive will be the next in the publication schedule.Complimentary...
- How can I return my product and get a replacement or refund?
Last updated on March 20, 2026
Here's some helpful information on returning products. Please view our Returns Policy for more information, US and EMEALAAP. First, select the type of product you purchased and your location for further...
- How do I renew my individual journal subscription?
Last updated on December 01, 2025
When it’s time to renew your subscriptions, you will receive a notification via email (or by mail) providing you with the link to the renewals site along with your account and invoice number. Once at the...
- Does my journal purchase include online access?
Last updated on April 15, 2026
All journals come with online access, enabling you to read the journal’s articles on ScienceDirect, on desktop, mobile or tablet, and to download article PDFs and supplementary material.In addition, many...