Using the product
11 answers found
- How do I download articles and chapters?
Last updated on March 02, 2026
This FAQ provides step-by-step instructions on how to download articles and chapters from ScienceDirect. It covers navigation, download options, and troubleshooting common issues. Select the content...
- How do I open and view supplementary material and data?
Last updated on March 02, 2026
The easiest way to get to your supplementary files is to find them on the article page. If available, the supplementary material is listed in the following places: Under 'Extras' in the left hand side...
- How do I contact the corresponding author of an article?
Last updated on March 02, 2026
Articles often have more than one author. One or more authors are assigned as corresponding author. They can be recognized by the envelope icon behind their name on any journal article page. How Follow...
- Does ScienceDirect work with my mobile device?
Last updated on March 02, 2026
Yes, ScienceDirect has a mobile friendly version suitable for tablets, phablets and phones. You will have: Access to full-text articles Easy readability through crisp text and clean graphics A simple...
- Why am I being told my browser is out of date?
Last updated on January 09, 2026
Browser technology is rapidly developing and this means that browsers quickly become out of date as new and improved versions are released frequently.
- How do I access my eBook?
Last updated on April 20, 2026
How you access your Elsevier eBook depends on the format you purchased. Elsevier eBooks are available either via the VitalSource Bookshelf® platform or as DRM-free downloadable files (PDF, EPUB, EPUB3).Access...
- Where can I find the publication date of a book?
Last updated on April 15, 2026
To find the publication date of a book, please reference the product information page on Elsevier store and look under the 'Release Date'.
- Are there any corrections (errata) made to the content?
Last updated on December 01, 2025
To find out if any errata are made to the content, please reference the product information page from Elsevier Store. We will inform you about any corrections made to the content of your purchase by either...
- Elsevier eCommerce Accessibility Statement
Last updated on February 16, 2026
Elsevier is committed to web accessibility for all, regardless of ability or disability. We work continually to improve the accessibility and usability of Elsevier Shop and Checkout*, informed by web accessibility...
- Why can’t I access or open my eBook?
Last updated on April 20, 2026
If you are having trouble accessing or opening your eBook, the solution depends on how your eBook is delivered.Issues with VitalSource eBooksCommon solutions:Make sure you have redeemed your access codeLog...