How do I cancel my order?
Last updated on July 28, 2025If you need to request cancellation of your order, please call us, selecting the relevant regional number to you below and have the following information ready:
- Your Elsevier account number.
- Your order reference.
- The ISBN(s) on the order.
- The date the order was placed.
- The order method used.
- The order reference provided on your email confirmation (if available).
EMEA: +44 (0)1865 844644
APAC: +65 6349 0222
AU: +61 1800 263 951 | NZ: +64 0800 170 165
APAC: +65 6349 0222
AU: +61 1800 263 951 | NZ: +64 0800 170 165
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