View by category
Using the dashboard
22 answers found
- Does EOAP retain a history of APCs?
Last updated on January 12, 2026
All Approved and Rejected APCs are stored in EOAP for future reference in the ‘Approved’ and ‘Rejected’ tabs in Requests.
- Can I see the details of an approved or rejected APC?
Last updated on January 12, 2026
You can see the full details of an approved or rejected APC by clicking on the article title.
- Where can I find tutorials on EOAP?
Last updated on January 12, 2026
Society OverviewPre Paid Deposit OverviewDiscount Agreement OverviewCash APC OverviewUnlimited APC OverviewFixed Quantity Overview
- Why don’t I have access to the Agreement Dashboard?
Last updated on January 12, 2026
If you believe you should have access to Agreement Dashboard, but you are not seeing the option in EOAP please contact [email protected] include your details and which institute(s)...
- What are the available article types on the open access platform?
Last updated on December 12, 2025
The available article types on the open access platform are:DescriptionCodeCase ReportCRPDataDATFull-length articleFLAMicroarticleMICOriginal software publicationOSPPractice GuidelinesPGLProtocolPROReview...
- How do I let the author know whether their request has been approved or not?
Last updated on January 12, 2026
There is an automated approval e-mail option which is pre-checked and when you click on the ‘Confirm’ button, the author will automatically receive a notification.
- What is Internal note and how do I use it?
Last updated on November 14, 2025
Developed to help your team’s internal workflow, Internal note allows you to add a comment or short note to any individual request. How does it work? Internal note is available when you open up a request. Only...
- What is a pre-validated request?
Last updated on July 01, 2025
These are requests where we have been able to match the email address of the corresponding author to their affiliated institution. Highlighting this match provides institutions with added reassurance that...
- How can I generate a report of APCs in EOAP?
Last updated on January 12, 2026
Follow these steps to download a report of APCs:On each tab you will see a Generate Report (.csv) button. It will generate a report for the APCs at that status (Pending, Approved or Rejected). To download...
- What is a system-processed request?
Last updated on January 15, 2026
In EOAP, system-processed requests are processed automatically by Elsevier on behalf of authors, to expedite the open access publishing process in fully open access journals.Once their article is accepted,...