View by category
Why is the Submitted date not shown?
Last updated on July 26, 2024If the submitted date is not showing, it means your agreement uses the 'Accepted Date' as the eligible date.
Still have a question? We can help! When contacting us via the option at the bottom of this page, please just enter your details, and select contact reason 'Open Access' in the drop down on the form, to start a session with one of our representatives. We appreciate you providing us all the information, as much as possible when initiating the chat. This will ensure our agents to swiftly respond to your query.
Did we answer your question?
Related answers
Why do I get an error message when clicking on the DOI Link?
What is the Agreement Dashboard?
What if I receive an APC request that is not relevant?
How do I let the author know whether their request has been approved or not?
Recently viewed answers
Functionality disabled due to your cookie preferences