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Elsevier Open Access Platform Support Center

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Elsevier Open Access Platform Support Center

Managing APC Requests made easy

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Using the dashboard
System access
Invoicing

Top 10 answers

When will I receive my invoice?How do I approve an APC?Can I change the Billing Address for the APC?Where can I find tutorials on EOAP?Can I see the details of an approved or rejected APC?How do I let the author know whether their request has been approved or not?What are the available article types on the Open Access Platform?How can I check what the rejection reason was for a previous request?Does EOAP retain a history of APCs?Why don’t I have access to the Agreement Dashboard?
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