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System access
5 answers found
- How can I change my account details and settings?
Last updated on February 16, 2026
If you need to change your account details and settings, you can contact [email protected] and include your name, e-mail address and institute(s) you should have access to.
- Can I invite colleagues to have access to EOAP?
Last updated on November 14, 2025
Some users in your organisation will have the ability to add new administrators to EOAP. This will be determined by your agreement owners and if you are identified as someone who can add new administrators,...
- Can I see who is an admin at each institute participating under the agreement?
Last updated on February 25, 2026
In 'Account Settings', you can see the users who are listed as admins for the institutes you have permissions for.Still have a question? We can help! When contacting us via the option in the 'For further...
- Can I transfer an article to another institution?
Last updated on July 16, 2025
Yes, depending on the agreement and with some constraints.As a read and write administrator, if you believe a request should be affiliated with another institution, you can forward the request from your...
- Accessibility in Elsevier Open Access Platform
Last updated on March 05, 2026
Our platform is built to help librarians and institutional OA administrators manage Elsevier agreements with ease, including users who rely on assistive technologies.We are committed to embedding accessibility...