Pricing

16 answers found

  • A guide to shopping on shop.Elsevier.com

    Last updated on December 01, 2025

    You can purchase Books, Journals, Article Choice and Embase on shop.Elsevier.com. For an overview of the essentials when purchasing through shop.Elsevier.com, simply select from the options below to guide...

  • How do I change or cancel my Journal subscription?

    Last updated on December 01, 2025

    To change or cancel your Journal subscription order, please contact us, and provide the following details:  Account number or order number: Journal Title: Customer's Name: Shipping and Billing Address: Email...

  • How do I reset my shop.Elsevier.com password?

    Last updated on April 15, 2026

    If you forgot your shop.Elsevier.com password, you could reset it by following the steps detailed below: To reset your password, you must first have: A valid email address Successfully registered...

  • Why is the price at checkout different?

    Last updated on March 20, 2026

    The price at checkout is different from the price prior to checkout due to the addition of state and/or local sales tax. The tax rate is calculated using your shipping address. The final charges including...

  • How do I change my order?

    Last updated on December 04, 2025

    It is not possible to change your print book or eBook order after you have submitted the order. However, if you ordered a print book you can return the book to us to receive a refund. It is not possible...

  • Why is my region not included in your website?

    Last updated on December 01, 2025

    Elsevier.com may not accept credit card payments in your region. These regions are not available in the drop-down list on our website. For further assistance, you may reach out to the customer service team.

  • When will I receive the book I pre-ordered?

    Last updated on April 15, 2026

    Your order should be delivered five to seven business days after the book’s release date. Please note it may take up to three weeks for POD (Print on Demand) orders to be shipped to Brazil. Your credit...

  • Can I return my order?

    Last updated on March 20, 2026

    Here are some helpful information if you already placed your order and received a confirmation. Print books If you ordered a print book, you could return your order to receive a refund. Please click...

  • Can I purchase a full journal or book as one item?

    Last updated on September 15, 2025

    ScienceDirect is a subscription based service and therefore only provides individual articles or book chapters. To purchase full books or journals, view our catalogue in the Elsevier shop page for healthcare...

  • How can I view my order or purchase history?

    Last updated on September 15, 2025

    The Purchase History page lists documents that you have purchased using your credit card during a particular month. How Follow these steps to view your purchase history: Select your username on...

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