How do I reset my shop.Elsevier.com password?
Last updated on September 25, 2023If you forgot your shop.Elsevier.com password, you could reset it by following the steps detailed below:
To reset your password, you must first have:
- A valid email address
- Successfully registered in shop.Elsevier.com
How
- At the login page, click 'Forgot your password'.
- Enter the email address registered to the site and click 'Update'.
- You will receive an email confirming your request to reset your password. Click on the 'Reset Password' link included on the email.
- Enter a new password. Note that your password must contain the following:
- At least 1 uppercase letter
- At least 1 number
- At least 1 symbol
- Must be a minimum of 8 characters in length
Please note: If you have previously registered but did not go through the verification process, you will be asked to confirm your email address when you request for a password reset. An email will be sent to you with a 'Verify your email address' link. You will only go through this process once. If you require a password reset again in the future, following the above steps should suffice.
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