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- Editorial Manager Video Guides
Last updated on July 09, 2026
A number of videos for EM Editors are presented in multiple languages.
- How do I handle new Direct to Editor assignments in Editorial Manager?
Last updated on February 03, 2025
In a Direct to Editor workflow the 'New Direct to Editor Submissions' folder allows the Receiving Editor to decide whether to handle the submission, redirect to another editor, or send it back to the author.
- How can I access comments from the Editor and reviewers?
Last updated on June 01, 2026
The comments are included in the decision letter sent via email. Before revision, the most recent decision letter is displayed as a "Decision Letter" link in EM. All past emails are listed under "History" for the submission.
- How can I approve my submission?
Last updated on March 04, 2026
After you have completed the submission steps and built the PDF, select 'New/Revised Submissions Waiting for Author Approval'. Select 'View Submission' to check the PDF, then 'Approve Submission' to send your submission to the journal.
- How to contact us on Journal Article Publishing
Last updated on June 25, 2026
Our phones lines are temporarily unavailable. If you required support, please contact us through our chat channel. For support in Mandarin or Japanese, our phone lines remain open.To help answer you faster,...
- What should I do if I don't want to address the reviewers' comments?
Last updated on May 18, 2026
You may submit the revision and state clearly which comments you have not addressed and why. Alternatively, you may select 'Decline to Revise' and your submission will be withdrawn.
- How do I upload and organize my submission files in Editorial Manager?
Last updated on May 18, 2026
Files can be uploaded on the Attach Files page, using Browse or Drag and Drop. Each file needs to have a Type selected from a list defined by the journal, and may require additional details.
- How can editor assignment of revisions be automated in Editorial Manager?
Last updated on January 15, 2026
Revisions can follow one of three options – direct to first editor of previous version, reassign entire editor chain of previous version, or manual assignment of revisions. The options is set on a journal level.
- What is the check your submission service?
Last updated on December 16, 2025
What is check your submission? Elsevier is trialing a new manuscript-checking service. The service looks for missing or incorrectly formatted items and automatically generates a report for the current...