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How to contact us on Journal Article Publishing
Last updated on August 27, 2025
To help answer you faster, we may ask you to provide the following:Screenshots and the specific address of the website you have questions aboutReference number (e.g. 230101-123456) available if you have...
How do I prepare my files for submission in Editorial Manager?
Last updated on September 12, 2023
Follow the journal's Guide for Authors and the resources on the Elsevier Author Hub to prepare your submission files. This guide details some general guidelines and technical requirements for files to be uploaded in Editorial Manager.
How do I link or unlink my ORCID to my profile?
Last updated on July 26, 2024
You can link or unlink your ORCID profile from your EM account by selecting Update My Information in EM. ORCID also allows you to unlink the connection from your ORCID profile.
What is ORCID?
Last updated on April 27, 2022
ORCID is an organization that provides a persistent digital identifier that distinguishes you from every other researcher. It supports automated linkages between you and your professional activities.
How do I find out if my journal complies with the policies of my funding body?
Last updated on July 26, 2024
The journal’s open access polices will be listed in the Guide for Authors, and you can compare those with he requirements of your funding body. Elsevier also has agreements in place with a number of funders.
Where can I find the submission site for a journal?
Last updated on April 02, 2024
To link to the journal's submission site, go to the journal's home page or Guide for Authors, and select 'Submit Your Paper'. This will take you to the login page.
How do I submit a proposal for a Special Issue?
Last updated on September 04, 2024
Researchers interested in guest-editing a Special Issue with an Elsevier journal should submit a proposal directly to the Editor-in-Chief of the journal.