Administrator/Librarian

User

Learning and Competency Management Support Center

Please find all our release notes below:

Looking for Transition to Practice updates? You can now find them on their own page.


	2023 February 21 (Version V8.165.0)

	
	NEW!

	For our Canadian clients,...

What are the latest product improvements and features?

Click on your name in the upper right corner of the Home Page.Select 'Profile' from the menu choices. The My Profile screen displays. Click 'Change Password'. The Change Password screen displays.Please...

How do I change my password?

The live monthly webinars offered on our Training Calendar ensure that you obtain the greatest value from the Clinical Skills, Elsevier Performance Manager and Clinical eLearning solutions. To easily find...

Are there any training sessions or webinars for the Performance Management Solutions?

Files demonstrating the performance of the skill may be uploaded, edited, or archived for future use. When creating a Demo, the maximum file size is 25 MB and may be in the following formats:


	avi, .mpg,...

How do I upload, edit or archive a skills demo?

The module assignment functionality allows you to assign a module to one or more assignment entities simultaneously.  For example, you may assign a module to a single facility, two departments, one group...

How do I assign a module?

Please Note: Licensed training items are eLearning Lessons, Skills, Policies, Linked Content, Discussions, or Knowledge Manager Checklist.

Follow these steps to add assignable items to a module:


	Access...

How do I add assignable items to a module?

Similar to demonstration files, image files depicting the performance of the skill may be uploaded, edited, or archived for future use. The maximum file size is 30 MB/per skill and no single may be larger...

How do I upload, edit or archive a skills illustration?


	Select 'Lookup Learners' or 'Lookup Administrators' from the Learners menu choices.
	The Manage Learners or Manage Administrators screen displays.  
	Use one or more of the following search criteria...

How do I grant or revoke administrator rights?

Unpublishing a module will prevent learners from self enrolling in the module. This action will not affect learners that have already enrolled in the training.

How

Follow these steps to unpublish a module...

How do I unpublish a module?

Our applications are web-based and support all major modern browsers that are currently supported by their manufacturers. This is applicable to the following products:


	Clinical eLearning
	Clinical Skills
	Performance...

What are the minimum system requirements?

Follow these steps to view your earned credits:


	Click the 'Home' link.
	The Personal Page screen displays.
	Click 'Credits Earned' in the Click to View section of the Personal Page. The CE Reports screen...

How do I view and print my Credits Earned (CE certificate)?

Follow these steps to access assigned lessons or skills:


	Access lessons or skills in one of the following ways:
	
		Select 'My eLearning Lessons' from the eLearning menu choices
		Click the 'eLearning...

How do I access my assigned lessons or skills?


	Access Discussions in one of the following ways:
	
		Select 'My Discussions' from the Discussion menu choices.
		Click the 'Discussion' link in the Current Assignments section of the Home page. Then...

How do I reply to a discussion?

Please Note: Licensed training items are eLearning Lessons, Skills, Policies, Linked Content, Discussions, or Knowledge Manager Checklist.  

Follow these steps to self-enroll or unenroll from a training...

How do I self-enroll or unenroll from a training item?

Follow these steps to view transcripts:


	Click the 'Home' link. The Personal Page screen displays.  
	Click the 'Transcript' link in the Click to View section of the Personal Page. The Learner Transcript...

How do I view transcripts?

The Checklist details specific proficiencies related to the skill. Checklist items may be added. Also the items may be modified, reordered or deleted.

How

Follow these steps to add, edit or delete checklist...

Learning and Competency Management Support Center

Top 10 answers

For further assistance:

Do you require assistance for another product?