How do I grant or revoke administrator rights?
Last updated on September 02, 2025
- Select 'Lookup Learners' or 'Lookup Administrators' from the Learners menu choices.
- The Manage Learners or Manage Administrators screen displays.
- Use one or more of the following search criteria to locate the desired learner/administrator:
- Last Name
- Learner Id
- Verification Code
Please Note: Enable the Show Inactive Learners check box to include inactive learners in the results of your search.
- Click 'Show Results'. The Manage Learners or Manage Administrators screen refreshes and learners/administrators matching your search criteria display as listed items.
- Click the 'Edit' link that corresponds to the desired learner, the Manage a Learner screen displays.
- Click 'Admin Access' and perform one of the following actions:
- Grant Administrator Rights
- Click 'Grant Access' .The Confirm Scope screen displays.
- Click 'Create Admin' . The Manage a Learner screen refreshes displaying all administrator permissions.
- Revoke All Administrator Rights
- Click 'Revoke All Rights'. A confirmation screen displays.
- Click 'OK'
- The Manage a Learner screen refreshes displaying the 'Grant Access' button on the Admin Access.
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