What are the latest product improvements and features?

Improvements

• The satisfaction report was moved to API. The report loads much faster now.
• A bug was fixed when an admin creates a user and navigates between the different pages. The data is also preserved as they navigate between the pages.

NEW!

• Admins can now edit a nurse's alert status in their profile and view a list of learner's marked as medium and high alert.

Improvements

We have fixed a defect in the Top Viewed Skills report where some skills views were counting twice.

We have updated the Skills landing page to not show customized skills in the Evidence Based Practice Changes section. Previously, if a Skill had changes from Elsevier, then was customized by a client it would still show up in this section.

NEW!

Included in this release is a new cookie policy page for EPM. This page contains our cookie policy, explains the various types of cookies that may be used on EPM, and links to third party privacy policies for cookies that may be used on EPM or Elsevier.com.

Improvements

Seat counting was not correctly displaying all used seats for some content types. This release contains a fix where accurate seat counts are now displayed.

Transition to Practice learner profiles can now be updated with support team information.

Transition to Practice navigation was improved to allow breadcrumbs to the admin view of the website. Now admins can navigate between pages.

NEW!

Elsevier Clinical skills is releasing the age specific population filter! With this new feature, you can narrow down your skills search results by either adult, pediatric or neonatal.

Elsevier Clinical skills has updated their search auto complete. We now have a more intuitive and robust list of auto-complete suggestions when using the search bar via the Skills landing page.

Automatic Archive now works on Saba! We have fully tested the new feature for all applicable content types on the Saba LMS and will be enabling it for all Saba clients with this release.

Improvements

Elsevier Transition to Practice:

The satisfaction report shows data for time frames past 7 days now. Users can pick options like 1 month, 3 months, 6 months etc.

Journal entries report has filters like Category, Tag etc to better get to the data the coordinators are looking for.

The header on the Engagement tool has links to the learner homepage and e-learning application.

Improvements

Elsevier Transition to Practice: 

We have updated the submission page which shows up once the Nurse RN has submitted either a journal or survey.

For Elsevier HealthStream users we have updated applicable certificates to include CE information. 

NEW!

Elsevier Transition to Practice (ETTP):

1. Nurse RNs (ETTP earners) will now be able to select their reflection type from either survey or journal.
2. Residency Coordinators (ETTP Admins) will be able to see the journal entries submitted by nurses under the Reports section.
3. Customer Success (VCITY)  can now hard delete users (ETTP Learners, Nurse Managers, Preceptors and Educators) from the application.
4. HOCSL1 users can now access ETTP VCITY via a link on the ToolTown main page

Improvements

Elsevier Transition to Practice: 

Survey comments report has been redesigned to make it easier to read for the admins. The Congratulate and Followup buttons have been taken down as they were part of an experiment which is complete.

Create learner flow now includes their support team page. Nurse manager, unit educator, preceptor and residency coordinator for the learner can now be saved.

NEW!

Clinical Skills has a new search results interface! Users can now see Skill descriptions directly below the title. There is also added functionality that allows users to filter search results by specialty and category. In addition to this, we have updated the search results interface for our Patient Education content, allowing users to print directly from the search results page. This new UI is fully mobile and accessible. 

Improvements

Skills:

Elsevier fixed a defect where names where appearing in lowercase on the Skills Certificates. Learner names will now show on the certificates with the correct capitalization.

EPM:

Elsevier fixed an issues where some administrators were getting an error message when adding or removing members from groups. 

Improvements

Elsevier Transition to Practice: 

• Learner participation report available for admins. Report displays data related to learners' participation in completing the shift surveys and includes number of submissions per learner and learner start date. 
• Text on shift survey textbox changed to "Tell us about how you felt during your recent shifts!" instead of asking learner's to reflect on their last shift. 
• Text added below the shift survey questions indicating who will be able to view the learner's survey submissions so that the learner is informed that the surveys are not anonymous. 
• Global page headers changed in the admin view to provide an enhanced user experience within the application. 

Fixes

• Testing summary drill down report corrected to produce results for content which was moved to content type 14 
• Email reminders were going out to all assigned modules, now only going to learners in assignments set to get reminders

Fixes

We fixed a bug that was causing errors when preceptors were trying to select learners to grade. Users were previously getting an internal 500 server error when trying to launch a Skill. 

Fixes

We fixed an issue impacting numerous courses that were forcing users to exit prior to taking the test. This was causing exit commands to be sent erroneously and issues with scores and completions being updated. This fix applies only to clients accessing content on third party LMSs.  

Fixes

We fixed a defect with customized skills: Now when launching an assigned customized skill from the learner's lesson plan, the checklist should not show up if the admin customized the skill for it not to contain any checklist items.

Improvements

• We have updated the California CE provider number on e-learning and skills certificates to reflect the California State Board of nursing's new license number. 
• We now include the Module Name and Assignment Date as available fields in the Transcript - All Training Report. 
• We have updated the copy and paste URL's report that is sent from client services to clients. The new URL's will be direct links to the skill that do not require rerouting which happened with the previous version. This should speed up performance and bring clients directly to their desired skill faster. 

Fixes

• When an admin is editing the assignment item properties, they now have the ability to uncheck test required for content they uploaded themselves.
• We have updated our system to be able to accurately update skills versions for skills who have more than 100 updates and to show the version history. 
• We fixed an issue where some reports were pulling data from outside the selected date range due to GMT time stamps. 
• We have fixed several cross domain errors where content was linking to invalid resources. We will continue to resolve these errors through scripting over the next few sprints. 

Fixes

• Skills Site traffic report is now collecting views generated from referrer/ copy and paste URL's. There was a defect where the report was not showing skills usage from these links. 
• Admins can now edit the "Welcome to Online Learning" email and without the learner's password being displayed as asterisks in their email. When the learner receives the edited "Welcome to Online Learning" email, they will able to view their password in plain text. 
• We fixed an issue where some certificates for Skills CE were not available due to a data issue. Now all CE for Skills certificates are available and reflect the correct date and CE awarded. 

Improvements

We continued to implement significant password security and other security upgrades for the Elsevier Performance Manager (EPM), Home Health Care, Skills, and RCC and Direct Course eLearning.

Improvements

We continued to implement significant password security upgrades for the Elsevier Performance Manager (EPM), Home Health Care, Skills, and RCC and Direct Course eLearning.

Improvements

We implemented significant password security upgrades for the Elsevier Performance Manager (EPM), Home Health Care, Skills, and RCC and Direct Course eLearning. Passwords are required throughout our platform to access various features and functionality. We encrypted all user passwords across our platform to better protect our clients and our organization against security breaches and achieve General Data Protection Regulation (GDPR) compliance. This improves the security of our password management and storage within our products.

Fixes

• Enter after searching by Learner ID no longer deletes already selected individuals when assigning training on Internet Explorer 11
• Manage annotations fixed on Internet Explorer and for lessons with long page names
• Home Health Care third level menus are no longer displayed out of frame
• Skills clients with long database names are now able to be found in the assignable modules listing
• Customized letters in classes and events show the users facility instead of the host facility if different

Improvements

• Remove Easy-to-Read from top of printed patient education handouts
• Assign Later button is now client configurable so it can be hidden if not wanted

Fixes

• System admins are always able to create / manage groups
• Learner management "added by" corrected for some which were reporting incorrectly.

Improvements

• Allow classroom names to be duplicates if they are in different facilities, unique classroom names in the same facility are still enforced.
• Add a warning message to ensure instructors know only they should complete their own classroom events
• Add permission to manage groups separate from creating groups

Fixes

• Ability to copy a skill which had the maximum length of the skill name before being copied

Improvements

• Ability to create a classroom name if it exists, but is in a different facility.
• Updated the ENA certificate with new details.

Fixes

• Checklist items now appear on the Point of Skills site if they were customized in the past or just now created via a custom skill.
• Print option put back on the Point of Skills Notes tab.
• Brainshark partner lessons launch.

Improvements

• Add LearnerID to grade skills checklist by skill listing page
• Event roster no longer auto selects all for one person being added to an event

Fixes

• Deleted illustrations no longer appear on the referential view of the Skills Point of Care client view.
• Learner is taken to back to the announcement page they were viewing after logging in. 
• Manage learner page no longer shows the paging bar if no results are returned for the learner search
• Module department report w/o a date filter, the total assigned hyperlink now works

Improvements

• Learner lookup now has page result size option (up to 200 max per page)
• Minor tweaks to badge scanning workflow to improve usability and allow it to be edited on the learner page
• Added notes, counts of assigned & completed to Ontrack Item listing report

Fixes

• Point of Care Y/N & T/F questions no longer show 4 answer choices 
• Elsevier Partner content (Apex / HCPro / Ecco / etc) can no longer be launched if the client stops licensing it, certificates can still be retrieved.
• Corrected search logic which did not bring back same results for queries with a keyword in it
• Corrected the Point-of-Care Skills that were showing images in the incorrect order on the right sidebar

Improvements

• Added Knowledge Manager checklist comments to the Learner Lesson Report
• Assign training by department now allows you to sort by department name or department code to make the department you are looking for easier to find.
• Phone number and address have been added to learner details
• Show module button is now configurable by client in system configurations tab  via the "show module name" in the defaults category
• When a client accepts or declines a skill, the entry now appears on that skills version history screen.

Fixes

• When assigning modules by groups if you delete the group added before the assignment it will now be removed from the list.
• Elsevier content can no longer be launched if the client stops licensing it, certificates can still be retrieved.
• No longer able to create a module with unlicensed content, nor able to reassign lessons already in modules if client stops licensing the content.

Improvements

• Expired lessons are grayed out in saved lessons / edit module to indicate they can no longer be assigned
• Scorm pop up page has text added to indicate user should not close the window as it is used to communicate back to the 3rd party lms (connect clients)
• Email assignment notification checkbox is now configurable by client to have it defaulted checked or unchecked.
• Capacity is added to the event location screen.
• Program column has been added to learner transcript screen.

Fixes

• Levels of Evidence placed at the bottom of the Extended Text section for Skills 
• Fixed in lesson url links which would not open to the linked pages
• Assigned skills with durable urls will launch the linked skill embedded url
• AORN Periop lessons and final exams are marked complete and unlocked appropriately
• Timeout on new lessons has been increased from one hour to four hours

Improvements

• Page focus is returned to the bottom of the page when assigning announcements to facilities / departments / job codes, so you no longer have to scroll back down after each save.
• Assignment emails have Elsevier Performance Manager referenced in the body of the email to make it easier to identify it comes from Elsevier
• Client uploaded scorm files now support the adlcp:datafromlms  function if used by the content provider

Fixes

• Duplicate Learnerid column removed from lookup learner & lookup administrator screen
• Evaluation link fixed to only show up for Elsevier Elearning content, Clinical Skills, and Elsevier Partner content

Improvements

• Printing of Patient Education will not print the words "Easy-To-Read" for those handouts
• Discussions email now has Elsevier included to differentiate for those clients who had other products named performance manager.

Fixes

• Module lesson listing report accurately displays the test required field for the lesson now
• Announcements on the home page load faster now for those clients having many announcements
• Select partner courses in Internet Explorer 11 did not load their parameters, which kept the lesson from launching.

Operations

We implemented significant security upgrades for our Elsevier Performance Management products, which included the Elsevier Performance Manager (EPM), Home Health Care, Skills, Procedures Consult, and RCC and Direct Course eLearning. We included an additional layer of security for our products and network enhancements to improve the services we provide to you. These include improved firewalls. If your organization accesses our products by whitelisting via IP range, then your IT/Network Security group will need to add our new IP ranges to your whitelist.

Fixes

• Courses with exceptionally long internal identifiers no longer abort when submitting the evaluation
• Blank departments are now able to have scope applied, but clients should make sure they are putting a name in for all departments
• On pending skills update screen, the active / inactive status column has been added for the list of customized client skills

Improvements

• Second & Third level menus now have blue background with white underlined lettering for better reading accessibility.

Fixes

• Down arrow has returned to the lookup administrator and add admin scope facility / department chooser box.
• Multiple licenses will not be used if a user had consumed seats in several of the past years.  Only one seat will be consumed per learner.
• Learner and administrator first name, last name, and email addresses can now include apostrophes and dashes. 

Improvements

• On the "Administrative Scope" window while managing a learner, the admin can now select multiple Facility - Departments at a time.
• Hire date has been added on the learner transcript page.
• Job code has been added on the learner transcript page, when the field is filled in.
• Elearning self enroll catalog can now be searched by the lesson title. 
• Clicking on "Skills" on the main navigation bar takes users directly to the Clinical Skills landing page. This removes the need to click the drop down "View Skills" menu item, which has been removed for learners. 

Fixes

• Classes & Events classroom location now returns only locations the facility searched.
• Archived Skills checklist now display when displaying them from the learners transcript.
• Home Health Care clients can launch videos the first time into the application.
• Horizontal scrollbar now appears for content that contains links that extend the width of the page instead of wrapping to the next line. 

Improvements

We have updated two reports to show contact hours earned for all skills. Now there is a contact hours column in the self enroll report and the Skills Progress Monitor report. If you click "All Skills" you can see the total amount of CE your learners have earned by completing skills in both reports. 

Fixes

• Grading an entire Knowledge Manager checklist as a pass or fail via the radio buttons at the bottom of the grading page has been fixed.
• When you favorite a Patient Education handout and it has a related "Easy-To-Read" handout, only the handout you selected will be added or removed now.

Improvements

Improvements were made to the Assign Learning, Assign by Individual box, to accommodate lengthy facility or department names.

When printing a graded checklist, the learner name will now appear on the printout.

Fixes

Customized skill titles will no longer show in list of Skills with CE.

When assigning a module, the list of individuals added to the module are again alphabetized by learner last name (not user ID)

New

Elsevier is now offering continuing education contact hours for more than 250 skills! Learners can earn CE by completing an assigned skills test that offers contact hours. Elsevier will continue to update skills to have CE throughout the year. 

Improvements

We released an off-cycle release on July 24, to allow Connect LMS customers to use user IDs that, when encrypted, exceed 100 characters.

Fixes

• Knowledge Manager will no longer create duplicate entries upon save.
• Announcements back button will no longer produce an error. 

Operations

• On July 26, we installed a .NET Core 2.1 Runtime & Hosting Bundle in production.
• On September 1, 2018 we will discontinue all browser support for Internet Explorer v.9 (IE9).

Improvements

When Assigning a Module, the user can now find Individuals to assign by searching for Learner ID.

Operations

Access to the Assignment Reminder Emails feature on the Assign Training page within Elsevier Performance Manager is restored. Thank you for patience as we worked with AWS to resolve a technical issue with the email service.

Fixes

• Client collection licensing is correctly enforced for Skills Connect users.
• Coding Srategies certificates are again accessible from the Credits Earned page.
• Administrators can now access a preview of KITS before adding them to a module, or while viewing the composition of an existing module.
• EduCode Outpatient Procedural Coding tests are now accessible upon first launch of the lession (users do not have to click through the screens before accessing the test).
• Learner Testing Summary Report will now work for any Elsevier content.

Operations

The Assignment Reminder Emails feature on the Assign Training page within Elsevier Performance Manager has been temporarily disabled. We are working with AWS to resolve a technical issue with the email service as quickly as possible.

Fixes

Mosby's Medical-Surgical Nursing Orientation lessons will now launch and complete for users who have a special character in their password.

Coding Strategies certificates are now available from the Access Certificate button on the lesson.

HCPro Risk Adjustment final exam can now be unlocked after the learner has completed all the course lessons.

Administrators will no longer receive an error when manually completing lessons for a learner.

Improvements

On the login screen, if an inactive user attempts to login with valid credentials, the user will now get a specific message to indicate that their account is inactive.

Fixes

The archive and reassign progress now works correctly for Knowledge Inventory Tools (KITS).

New

We have released a new user interface for the introduction pages of select e-learning courses. Functionality will be the same; however, the look and feel of the pages have been updated. 

Improvements

We have updated the Test Analysis Report to show information for multi-select questions not just one answer multiple choice. Now you can drill down and see the list of users and which multi select answers they provided. 

Fixes

• For Skills videos that have closed captioning, the functionality has been restored. 
• For Connect SCORM package users, all lessons are now able to complete.

Improvements

When viewing an Assigned Skill, it will now default to a larger size, for better viewing on a desktop or laptop. 

Fixes

In Elsevier Performance Manager's Linked Content area, user can choose the "Link to Uploaded File" option and begin typing to see the list of files available. The list will now fully load.

In Elsevier Home Healthcare, the search will now reliably return relevant results for Labs and Scales, and browsing to Labs and Scales will reliably show the content.

In Announcements, after a user clicks to acknowledge and announcement, using the back button will no longer result in an error.

In Reports, custom skills were showing up alongside the Elsevier skill without an indication of which skill was customized. The customized version will now list "(custom)" after the title. Reports include Test Score History, Test Analysis, and Lesson-Learner.

Fixes

• Inactive users no longer receive assignment reminder emails.
• Acknowledged announcements will now correctly show in transcript.
• Permissions for Classes and Events have been adjusted, so that only users with proper permission can perform classes and events editing.
• Clinical Skills were not loading for some user accounts for some clients. This has been resolved.
• On April 2, a fix was released to correct an issue with Skills lessons not being marked complete.

Improvements

• When making an assignment, administrators can now choose to automatically send email reminders about the assignment to learners 1 day, 1 week, or 30 days before their earliest lesson is due within a module. Note this is not retroactive and will not impact any existing assignments. 
• When an Administrator is searching for learners who need a password reset, they can now search by LearnerID AND Learner's Last Name. 
• Administrators cannot manually complete a learner for a date in the future. 

Fixes

• Ability to search for Skills by keyword has been restored.
• Ability to display "Hidden Items" on the Learner Enrollment page for Ontrack Items has been restored.

Improvements

• On sites which heavily use the Announcements feature, the home page will load more quickly now.
• When an Administrator is choosing Administrator Scope, the facility/department list is now in alphabetical order.
• When adding new learners to an Ontrack Item, the item name will now be displayed on the Add New Learners page.
• We have added an enhancement to the Administrator Listing by Permission report to show if an admin is active or inactive
• We have added a new report called Learner Permissions report which is similar to the Admin permission report to identify which EPM permissions a learner has been granted.

Fixes

• Ability to preview a Skill from the Assigned Items area has been restored.
• Learner transcripts will now list the all announcements that the user has acknowledged.
• On Assigned Skills, custom demos will now load correctly.
• On Assigned Skills, all demos can be accessed on the first load of the demo page.
• On Connect Skills and Connect KITS the "About" link can now be accessed.

Improvements

• We have added an enhancement to the Program Summary Report in EPM. Previously the report only displayed one program at a time, now users are able to run the Program Summary Report across multiple programs at once.
• We have added a department level drop down to the lesson summary report. Users can now filter the report to the department level to see those who have not completed a specific assignment. 
• For Connect Skills and Assigned Skills, when there is no content for a particular content area on a Skill, users will see a message stating that the area does not have any content.
• The Skills Contributors list has been updated for 2018 (accessed through the About Us link in the footer).
• The Demographics page for Direct Course content has been updated with an option for learners to select a new "profession" choice of "Direct Support Professional."
• In the Classes and Events Roster, an Admin can now search by a partial LearnerID and get results.

Fixes

• On February 23rd we fixed an issue where clients were unable to view skills when using Internet Explorer version 9.
• The pagination and filter functionality on Group Assignment Builder now allows the user navigate through pages of results and maintain the filter criteria from page to page.
• For Connect Skills and Assigned Skills, the illustration descriptions will now display correctly without HTML tags.

Operations

On February 27, we installed a new .net package on our production API server.

Improvements

• Surveys assigned in a Module can no longer be deleted.

Fixes

• Skills Checklists can be graded for learners whose names have an apostrophe.
• Skills Videos can be viewed in full screen mode. 
• Inactive Skills will no longer appear in the Related Skills section. 
• Patient Education Medications handouts  can be printed using the Print Manager for Elsevier Home Healthcare users.
• E-Learning SCORM Connect e-Learning users can access certificates that always includes the learners' first and last name.

Operations

• None.

Improvements

• Skills illustrations are updated to be larger and clearer to read from any size device. This change affects EPM assigned Skills and Skills Connect customers.
• Skills Checklists will no longer show in the Credits Earned screen on EPM, because credits are not earned based on completion of a Checklist.
• SCORM Connect packages can now be provided to include either HTTP or HTTPS protocol.
• When using the Data Export feature in Surveyor, the Survey Name field has been added to the export file.

Fixes

• Patient Education handouts will now display nested bullets properly.
• Clinical Skills users searching from the main search box will again receive Patient Education as part of the available search result set.
• When assigning an Announcement to users by Job Code, the Job Codes are now displaying correctly under the Facility/Department/Job Code tab.

Operations

• None.

Improvements

• AICC Connect packages can now be provided to include either HTTP or HTTPS protocol.
• After navigating to a previous version of a Skill and then returning to the "Version History Details" list, using the "Cancel" button will now take the user back up to the "Version History" page instead of back into the previous version of the Skill.
• Patient Education Specialty list will now exactly match the categories published by Elsevier's Patient Education products.
• Patient Education has been updated to use the most recent content available.
• In the Announcement editor, buttons for features we do not support have been removed: Flash Manager, Media Manager, Template Manager
• In Classes and Events reports, Administrators can run a report to show individuals who cancelled or who have an incomplete status.
• The footer has been updated across all pages to provide access to the new Support Hub. Information previously found under Help and Contact Us can now be found on the Support Hub.

Fixes  

• When adding Learners to a new Announcement, an Administrator can now move users to and from the "Selected" box without issue.
• When adding a Learner to a group from the Create Learner page, the Learner will now receive the announcements for the group.
• In Assigned Skills, the HTML formatting in Notes and Supplies tabs is now rendering correctly.
• First-time users will no longer be able to bypass the Registered User Agreement.
• Preceptors who grade a checklist will no longer create extraneous data.
• Skills Mobile users will no longer receive a 404 server error when clicking the Home menu.
• On the OnTrack Item Enrollment screen, the full date is now displayed in the Due date and Completed date fields
• On January 9 and 16, fixes were released to correct an issue with Skills checklists and Skills completions not marking complete.

Operations

• On January 8th, Content Security filters were redeployed, to ensure Elsevier and client content remains secure.
• On January 9th, a new IIS was added to the web farm to replace .252, which will solely be used to run back-end services going forward.
• On January 18th, we will replace our main database cluster. This move to new servers in a new cluster will support our licensing with Microsoft.