How do I view and print my Credits Earned (CE certificate)?

Follow these steps to view your earned credits:

1. Click the 'Home' link.
2. The Personal Page screen displays.
3. Click 'Credits Earned' in the Click to View section of the Personal Page. The CE Reports screen displays.
4. Use one or more of the following search criteria to locate the items:

   • Show By Provider
   • By Credit Type
   • Completed Date From
   • To

   Enable the 'Include Archived?' checkbox to include archived items in your search results.

5. Click 'Go'. The CE Reports screen refreshes displaying results matching your search criteria as listed items. 
6. Click the 'Name' link in the Provider column that corresponds to the course completion certificate you want to view. 
7. A screen or series of screens requesting information required by the accrediting body will display. Follow the instructions on these screens to access the certificate.   

Need further assistance?

Scrolling to the bottom of this page will allow you to email, chat or phone Elsevier Support.

Tips for contacting Elsevier Support:

For assistance with your credits, please include your full name, username, name of your organization, state located, and the URL you are accessing. Please also include the names of the eLearning items you need assistance with.

If you have a technical question, we may ask for screenshots and the specific address of the website you have questions about. Please have these available, as it helps us to answer your question faster and more efficient.

If you’d like an update on an existing issue, please have your reference number (e.g. 150101-123456) available when you contact us. You can find our reference in the subject field of our email replies.