Refund status
2 answers found
When will I receive my refund?
Last updated on May 16, 2025
If you paid for your order by credit card, the refund will be available on your credit card account within 14 working days after we received and accepted the returned product. If you paid for your order...
How do I cancel my print or eBook order?
Last updated on January 03, 2024
We process orders as quickly as possible. Generally, orders for print and eBook placed on Shop.Elsevier.com can no longer be cancelled once submitted. The confirmation email is sent to the email address...