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Accessibility at Elsevier:Elsevier consistently and proactively endeavors to make our products fully accessible to all users, regardless of physical abilities. You can read more about our company-wide...

What is Elsa accessibility support?

Find step-by-step guides, answers, and support for everything related to Elsa.

Elsa

Elsa Support Center

The Elsa toolbar is where you can complete many tasks in Elsa.The toolbar features two tabs: the Home tab and the Insert tab. On the Home tab, you will see options to complete actions such as formatting...

The Elsa toolbar

Elsa offers short webinars and office hour sessions as part of its training and onboarding support to our authors.Upcoming WebinarsWebinar titleDateTimeMeeting linkAuthor FAQsSeptember 12th, 20259:00-9:30...

Elsa Webinar Information

Elsa Users have a variety of ways to add references to their chapters including by uploading a RIS file, importing a Word document, creating a reference with Elsa’s reference manager using PubMed ID or...

How do I work with References in Elsa?

Users can easily keep track of what needs to be completed in their chapters with the Publishing Assistant.Located in the Write space, the Publishing Assistant provides alerts for some actions that have...

 How do I use the Publishing Assistant?

Webinar: How to Import a Word fileIf you've created content offline, you can import a Word .docx file into Elsa to take advantage of tools like Publishing Assistant and easily share work with collaborators.Before...

How do I import a Word document?

When you are invited to a project in Elsa, you are emailed an invite link. When you click on that link you will be taken to the Elsa landing page to create your account. After logging in to your project...

How do I log In and how can I troubleshoot log in issues?

If you don't already have one, you can create an Elsevier account for free from any of Elsevier's products.StepsSelect 'Create account', 'My account’ or ‘Register’, depending on the product you are using....

How do I create an Elsevier account?

Your Elsevier account credentials will allow you to sign in to most Elsevier products. This means that you can use, the same username and password, or your organization’s SAML SSO login details, to sign...

Do I need a separate account for each Elsevier product?

Contributors will have access only to chapters to which they are assigned (see below images for reference). These will appear on the project overview page as well as the Table of Contents. Only one contributor...

As a contributor, how do I send and receive chapters in the workflow for review?

Find information and guidance on style, permissions, and references by accessing the documents below.The Complete Reference Guide to the Elsevier Copyediting Specification for Authors v3.8Quick Reference...

Elsevier Style, Permission Guides, and Book Policies for Authors, Editors, and Contributors Working in Elsa


Welcome to Elsa! These guides are meant to be self-paced training for current or upcoming Editors and Authors. Simply click the drop-downs to reveal training guides and more information.Need more help?...

Elsa Training Guides for Editors and Authors

Your institution has had Shibboleth or OpenAthens access to your Elsevier subscriptions enabled and working for some time, but now one or more users have reported that it doesn't work anymore.You'll need...

I'm a librarian or administrator and my users are having trouble signing in via federated access

What are chapter allotments?Chapter allotments define limits for words (or pages), figures, tables, boxes, and references within a chapter. For example, if a project’s total word count is 200,000, Chapter...

Chapter Allotments

Each product has a 'Sign out' button at the top of the page that you can click to sign out. The Sign out button becomes only visible once you are signed in. See examples below.

How can I sign out of my Elsevier account?

The Elsa Help Desk assists users with troubleshooting, technical questions, workflow guidance, and general inquiries related to the Elsa authoring platform.They are available Monday through Friday, 9:00...

Who can I contact if I have a technical issue and what is your support policy?

Elsa allows you to communicate with your project team with notes and comments.Notes are added when an item is sent in the workflow and are visible on the Project Overview page while comments are visible...

Elsa Support Center

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