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Access
22 answers found
- How do I login to a ClinicalKey site through my institution or OpenAthens?
Last updated on December 16, 2024
This remote access option, also known as Federated Access, allows you to sign in and prove your institutional association via your institution. OpenAthens How Follow these steps to login via OpenAthens...
- How can I allow-list your product in our firewall?
Last updated on December 16, 2024
Allow-listing means that a website is added to a safe list for a network's firewall. Firewalls are configured to stop potentially malicious websites from infecting a PC or network. To ensure our product...
- What are strong password requirements?
Last updated on November 05, 2024
To meet the strong password requirements, your password must: Be 8-20 characters Contain at least one uppercase alphabetical character, e.g., A, B C, etc. Contain at least one lowercase alphabetical...
- How do I log in to or out of the site?
Last updated on September 05, 2025
To log in you need to: Have registered with ClinicalKey Have a username/password If you have not registered, please see How do I register with ClinicalKey? How Select the relevant option below...
- How do I activate remote access with my organizational email address?
Last updated on December 17, 2024
If you have an email account through your organization (Example: [email protected]) you may already be eligible to sign up for remote access. Note: This option relies on your administrator having...
- How do I register for a remote access account using a Registration ID and Password?
Last updated on December 17, 2024
To access the product remotely by using a registration ID and password, follow the steps below. (Steps also are provided in PDFs referenced in Step 1.) Please note: Before you start the activation process,...
- Set up remote access for your users
Last updated on July 09, 2025
Remote access allows your users to easily access your Elsevier subscriptions anytime and anywhere without being limited to being on-campus or in the office. Many institutions already have this mechanism...
- How do I register with ClinicalKey?
Last updated on December 18, 2024
Register with ClinicalKey to take advantage of the below features: Access to book PDFs. A personalized experience (e.g. access to your Saved Content, Presentation Maker). Please note: If you are...
- How do I change my personal information?
Last updated on September 05, 2025
You can easily update or change your personal information (name, email address) in your user profile via your profile settings. Select the relevant product below for more information: ClinicalKey,...
- Why did my remote access expire?
Last updated on September 05, 2025
Your remote access is automatically extended each time you log in from within your institution's network or VPN. If you do not log in while on your institution's network or VPN within 180 days, remote...