How can I set up remote access for my users?

This remote access option allows users to sign in and prove their institutional association via your institution. Customers who are members of any of the Shibboleth/OpenAthens federations that Elsevier already support can activate this by contacting the helpdesk via the contact options at the bottom of this page.

This one time set up allows users to get access to Elsevier products and services by signing in at their institution with their institutional username and password.

Once the administrator has set this up, the users can get access remotely by signing in.

Read more about how this looks to users.

Find out how to set up federated access.

If you are not able to use Federated Access then you can use your organization’s email domain to allow your users to get remote access.

To do this, you provide your email domain or domains for verification. Find out how to set up federated access. When a user gives us their institutional email they can get access via a link in an email sent to their institutional email address.

Read more about how this looks to users.

Users who require remote access but do not have an organization email address associated with your institution may be issued a Registration ID and password. To request Registration IDs, please contact Customer Support using one of the contact options below.

Please feel free to send users this link to the registration instructions.