Admin Console
22 answers found
Admin Console Release Notes
Last updated on July 12, 2024
Admin Console release number 2024.19 RC number (ID+) IAM 2024.19 (Admin Console) Status Successfully released Production...
Where can I view Elsevier’s Privacy Policy, Registered User Agreement and Terms and Conditions?
Last updated on April 02, 2024
Select the relevant option below to view Elsevier's Privacy Policy, Registered User Agreement, and Terms and Conditions: Privacy Policy Registered User Agreement Terms and Conditions
How can I login to Admin Console?
Last updated on May 20, 2026
Admin Console is a powerful tool for organization administrators to simplify tasks, manage access for users, view usage reports, view product entitlements, contact customer service, and more – all in one...
How can I add users of my organization and provide access to Clinical Key AI?
Last updated on July 15, 2024
There exists two methods to add users of your organization and provide access to a specific product: Adding users individually. Adding users by CSV. Adding users individually How Navigate...
How do I sign out from Admin Console?
Last updated on June 24, 2025
Follow the steps below to sign out of Admin Console.HowNavigate to the home page of Admin Console. Click on your profile icon on the top-right corner.You’ll be displayed with options to view your account...
How do I sign in to Elsevier Admin Console?
Last updated on November 27, 2025
OverviewThe Elsevier Admin Console allows institutional administrators to manage access settings, view usage data, configure authentication methods, and support their users effectively.This guide will...
Where can I find the user groups of my organizations?
Last updated on June 24, 2025
To view the user groups of your organization, you need to be an Account Level Administrator of your organization and signed-in to Admin ConsoleNavigate to the Home page and Click on ‘User Groups’ under...
How can I search for a specific user or a group of users in my organization using the Elsevier Admin Console?
Last updated on December 01, 2025
OverviewThe Elsevier Admin Console allows institutional administrators to easily locate and manage users affiliated with their organization. You can search for an individual user, identify users based...
How do I delete an IP range of my organization?
Last updated on June 23, 2025
To delete an IP range of your organization, you should be an account level administrator and must be signed in to Admin Console. Follow the steps below to delete an IP range.HowClick on ‘IP addresses’...
How do I raise a ticket to contact support?
Last updated on June 24, 2025
Follow the steps below to raise a customer support ticket.HowClick on contact support here or navigate to the home page and access from within the Admin Console.Select the Product, Subject and Your QuestionYour...