Order Cancel

4 answers found

  • How do I cancel my order?

    Last updated on April 10, 2024

    If you need to cancel an order or require help canceling part of an order please contact us using the options below.

  • Can I receive a refund if I am not happy with my language editing service?

    Last updated on April 10, 2024

    We can only offer refunds on our language editing services if there are errors in our editing. To be entitled to a refund, the manuscript has to be checked by the editor who originally edited the manuscript....

  • What can I do if I ordered the wrong product?

    Last updated on April 10, 2024

    If you have placed an order with Elsevier Author Services (WebShop), completed and paid for the order, but it is the wrong product/service, please contact us as soon as possible using one of the options...

  • Where can I see language editing samples?

    Last updated on February 03, 2026

    You can easily review samples of our language editing services by accessing the attached files. These samples demonstrate the editing standards for both our Standard and LE Plus services. Biomedicine...

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