Mendeley Reference Manager and Mendeley Cite are new reference management applications from Mendeley. They have been developed using valuable feedback from our users to provide a more resilient, streamlined...

How do I migrate from the original Mendeley Desktop to Mendeley Reference Manager?

You may have seen a recent communication stating that support for older versions of Mendeley Desktop would be stopped. We want to clarify that this is not the case - only syncing is affected. All other...

Why and How to Update Mendeley Desktop to Version 1.19.8

We are aware of compatibility issues between Mendeley Web Importer and the latest version of Safari. Our team is actively working on a fix.In the meantime, if possible, we recommend:Holding off on upgrading...

Why is Mendeley Web Importer on Safari failing to add references to my library?

Reference Management

Mendeley.com

Data

Mendeley Reference Manager

Mendeley Cite

Desktop

Citation Plugin

Mobile

Mendeley API

Web Importer

Mendeley Institutional Edition

Bring your research to life, so you can make an impact on tomorrow

Mendeley

Mendeley Support Center

Yes, Mendeley Web Importer is available on Safari.To download Mendeley Web Importer, please follow this link to the App Store.

Is Mendeley Web Importer available for Safari?

We know that the ability to work offline is important to many of you and we are working to ensure you can do this seamlessly. However there are some aspects of functionality that are not yet available...

Mendeley Reference Manager: Known issues when working offline

Mendeley Reference Manager is the new version of our reference manager that replaced Mendeley Web Library on September 07, 2020. Mendeley Desktop will continue to be available. The new Mendeley Reference...

What is Mendeley Reference Manager?

To keep up to date with the development of Mendeley products, choose one of the following links to view a detailed list of all features that were released in each update:Mendeley Reference Manager:Mendeley...

Mendeley Release Notes

 
Which browser are you using?


	Apple Safari

	
	Step 1: Ensure Mendeley Web Importer has website permissions

	
	Mendeley requires access to specific websites, including specific websites to sign in...

What can I do if I’m having trouble signing in to Mendeley Web Importer?

On November 02, 2020 we announced that in order to best support you in your research workflow, Mendeley will be concentrating on the core value proposition of reference management, research data management...

Mendeley is refocusing on what's important to our users: what does it mean for you?

The Web Importer has recently been redesigned and it requires access to cookies on your machine with your login details. This has caused a problem with some users'  internet browsers. If you're having...

How do I enable cookies to allow sign in for Mendeley Web Importer?

MacGo to Tools > Templates and Add-ins.Uncheck the Mendeley-x.x.x.dot (where x.x.x is the version number).Delete the file in the file path as highlighted in the image above.WindowsGo to File > Options...

How do I fully uninstall the Word Plugin?

In line with recent changes in Mendeley (find out more here), the following changes will be made to the Mendeley API. We will update this page if further changes occur.EndpointChangeNotesGET /disciplinesRemoval...

Mendeley API Changes

If you don't already have a Mendeley account you can create one for free: visit Mendeley.com and click 'Create account'. When you have created this account you can also use it to sign in to Mendeley Desktop...

Mendeley Support Center

News

Top 10 answers

For further assistance:

Do you require assistance for another product?