A comprehensive, standardized collection of pharmaceutical and healthcare product data used to ensure consistency, accuracy, and interoperability across healthcare information systems.

Gold Standard Drug Database

Server Specifications

These are the server specifications recommended to support GSDD application:


	Processor: Intel® Xeon® CPU ES-2686 v4 @ 2.30 GHz
	Installed memory: 16.0 GB
	Disk Space: 200 GB
	Volume...

What are the recommended System Requirements for GSDD to be installed?

Our patient medication education content is based on dosage form. This allows us to provide details on how to take the medication. (e.g., shake a suspension but not a liquid, swallow tablets whole for...

Why do you have separate patient education documents for the same drugs (e.g., amoxicillin)?

If you confirmed that the pill or drug description is incorrect kindly provide us the following information:
  
    the incorrect description of the pill/drug with pictures (if applicable)
    the actual...

What should I do if the pill/ drug description is incorrect?

If you're experiencing any looping on the GSDDupdate and is not finishing, kindly please do the following:
	
      Confirm if the device has ample space on the disk drive for the update process (at least...

What do I need to do if I'm having error with the  GSDDUpdate Utility, it gets stuck in a loop and never finishes? 


  GSDD does not contain any formulary content.


Does gold standard drug database include medication formulary data which can be accessed via API? 

To contact us, please use one of the options found at the bottom of this page.

Please provide the following details when contacting us:


	Name of organization:
	Primary contact:
	Contact information:
	Organization's...

How to contact GSDD Sales?

Our representatives are available Monday through Friday from 8:30 a.m.– 5 p.m. EST.

Phone number is +1 866 344 2088


How to Contact us at Gold Standard Drug Database

If you discover any errors in or have any questions about this documentation, send an email to Customer Care using the email option found at the bottom of this page, and provide us with the following information:

...

What should I do if I discover any errors with the GSDD documentation?

Option 1: Check the GSDDUpdate.log File (recommended for all platforms)


   Open the GSDDUpdate.log file, located within your GSDD application path folder. The version string prints in the log file during...

How do I find the version number of the GSDD product I am using?

GSDD is delivered via SSH File Transfer Protocol (SFTP). You will need the following information to access the GSDD SFTP site and download your GSDD product:


	A valid GSDD License Username and Password
	...

Gold Standard Drug Database

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