A comprehensive, standardized collection of pharmaceutical and healthcare product data used to ensure consistency, accuracy, and interoperability across healthcare information systems.

Gold Standard Drug Database

To contact us, please use one of the options found at the bottom of this page.

Please provide the following details when contacting us:


	Name of organization:
	Primary contact:
	Contact information:
	Organization's...

How to contact GSDD Sales?

GSDD is delivered via SSH File Transfer Protocol (SFTP). You will need the following information to access the GSDD SFTP site and download your GSDD product:


	A valid GSDD License Username and Password
	...

How do I access the GSDD SFTP site?

GSDD updates its production databases automatically on a daily basis by midnight (Eastern Time). Additional releases may be made available, based on industry events. You can schedule data updates as frequently...

How often should I update my GSDD Data?

Option 1: Check the GSDDUpdate.log File (recommended for all platforms)


   Open the GSDDUpdate.log file, located within your GSDD application path folder. The version string prints in the log file during...

How do I find the version number of the GSDD product I am using?

Our representatives are available Monday through Friday from 8:30 a.m.– 5 p.m. EST.

Phone number is +1 866 344 2088


How to Contact us at Gold Standard Drug Database


  Update your license using "License-Only Updates" or via 'GSDD Update'


What do I do if I cannot access after recently subscribing?

Server Specifications

These are the server specifications recommended to support GSDD application:


	Processor: Intel® Xeon® CPU ES-2686 v4 @ 2.30 GHz
	Installed memory: 16.0 GB
	Disk Space: 200 GB
	Volume...

What are the recommended System Requirements for GSDD to be installed?

If you're experiencing any looping on the GSDDupdate and is not finishing, kindly please do the following:
	
      Confirm if the device has ample space on the disk drive for the update process (at least...

What do I need to do if I'm having error with the  GSDDUpdate Utility, it gets stuck in a loop and never finishes? 


  GSDD is specific to the US drug market. Many drugs are also used in other countries, but the content is based on information from US sources. 


Is the data contained in the Gold Standard Drug Database is valid for other countries in addition to the USA?


  NLM sends us an updated RxCui data every first week of the each month. GSDD is dependent on that data sent by NLM. 


Gold Standard Drug Database

Top 10 answers

For further assistance:

Do you require assistance for another product?