Using the product

4 answers found

I believe I’ve identified a harmful error in an Elsevier product. How can I let Elsevier know?

Last updated on April 04, 2025

If you are experiencing an error whilst using an Elsevier product, please contact us using the details on this page.

What are the recommended System Requirements for GSDD to be installed?

Last updated on October 09, 2023

Server Specifications These are the server specifications recommended to support GSDD application: Processor: Intel® Xeon® CPU ES-2686 v4 @ 2.30 GHz Installed memory: 16.0 GB Disk Space: 200 GB Volume...

How often should I update my GSDD Data?

Last updated on October 09, 2023

GSDD updates its production databases automatically on a daily basis by midnight (Eastern Time). Additional releases may be made available, based on industry events. You can schedule data updates as frequently...

How do I find the version number of the GSDD product I am using?

Last updated on October 09, 2023

Option 1: Check the GSDDUpdate.log File (recommended for all platforms) Open the GSDDUpdate.log file, located within your GSDD application path folder. The version string prints in the log file during...

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