Access
39 answers found
- How can I change my email or personal details?
Last updated on October 15, 2025
To change your email address, reset your password or update your personal details follow the steps below.Go to your Settings.Sign in.Edit the details you want to change by clicking on the 'Edit' icon.Follow...
- How can I reset a forgotten password?
Last updated on February 04, 2026
To reset your password, go to the sign in page of the product you're using.You will see an option to sign in, normally located in the top right corner of the product page. Click on the 'Sign in' or 'My...
- How do I create an Elsevier account?
Last updated on October 22, 2025
If you don't already have one, you can create an Elsevier account for free from any of Elsevier's products.StepsSelect 'Create account', 'My account’ or ‘Register’, depending on the product you are using....
- Do I need a separate account for each Elsevier product?
Last updated on February 16, 2026
Your Elsevier account credentials will allow you to sign in to most Elsevier products. This means that you can use, the same username and password, or your organization’s SAML SSO login details, to sign...
- How do I delete my Elsevier account?
Last updated on February 13, 2026
Your Elsevier account, the email address that you either use to sign in with or that is linked to your organization, is recognized by a large number of Elsevier products and services. Any personal content...
- How do I set up a proxy server to access subscribed products?
Last updated on August 15, 2025
Many of our customers use proxy servers to manage access to their subscribed services for remote users. There are many different proxy products in use with varied and diverse capabilities and complex...
- How do I sign in via my institution?
Last updated on February 13, 2026
When you visit an Elsevier product and you’re not already signed in, based on the cookies we recognized, then: Click on 'Sign In', ‘Check access through your organization’ or 'Check Access' (this will...
- How can I allow-list your product in our firewall?
Last updated on January 20, 2026
Allow-listing means that a website is added to a safe list for a network's firewall. Firewalls are configured to stop potentially malicious websites from infecting a PC or network. To ensure our product...
- How do I find my organization?
Last updated on October 15, 2025
To sign in via your organization or to check access through your organization you will need to tell us which organization you belong to.HowBy clicking ‘Sign in via your organization’, ‘Access through your...
- Which RE (SAML) Federations does Elsevier support?
Last updated on December 05, 2025
Elsevier SP consumes the metadata of some federations through eduGAIN and some directly from their own feeds. Our metadata is also available in some federations directly and some get it via eduGAIN. That...