Access

39 answers found

  • How can I change my email or personal details?

    Last updated on May 11, 2026

    To change your email address, reset your password or update your personal details follow the steps below.Go to your Settings.Sign in.Edit the details you want to change by clicking on the 'Edit' icon.Follow...

  • How can I reset a forgotten password?

    Last updated on February 04, 2026

    To reset your password, go to the sign in page of the product you're using.You will see an option to sign in, normally located in the top right corner of the product page. Click on the 'Sign in' or 'My...

  • How can I sign in to my Elsevier account?

    Last updated on May 18, 2026

    When you visit an Elsevier product, you will see an option to sign in, normally located in the top right corner. Most products allow you to sign in either using your personal email and password or your...

  • Products and services you can access with your Elsevier Account

    Last updated on August 11, 2026

    Whenever you have created an Elsevier account in any of the products below, you can use that same account to access other listed products. You will not need to create a new account.Some products require...

  • How do I set up federated access as a librarian or administrator?

    Last updated on May 27, 2025

    Here are answers to common questions about setting up federated access for librarians and academic administrators.If you manage access for a corporate, healthcare, or government organization, please refer...

  • Which access methods does Elsevier support?

    Last updated on September 01, 2026

    Not all customers have the same authentication infrastructure, and some may not have any at all. To accommodate this variety, Elsevier supports multiple authentication methods, ensuring all users can access...

  • How can I build a WAYFless URL to Elsevier products?

    Last updated on July 02, 2026

    Your IdP is set up for access to Elsevier products as described here. You can provide authentication shortcuts for your users by giving them WAYFless URLs.What is WAYF?Where Are You From.One of the purposes...

  • How do I create an Elsevier account?

    Last updated on May 13, 2026

    If you don't already have one, you can create an Elsevier account for free from any of Elsevier's products.StepsSelect 'Create account', 'My account’ or ‘Register’, depending on the product you are using....

  • Which RE (SAML) Federations does Elsevier support?

    Last updated on September 15, 2026

    Elsevier SP consumes the metadata of some federations through eduGAIN and some directly from their own feeds. Our metadata is also available in some federations directly and some get it via eduGAIN. That...

  • How do I set up a proxy server to access subscribed products?

    Last updated on September 15, 2026

    Many of our customers use proxy servers to manage access to their subscribed services for remote users. There are many different proxy products in use with varied and diverse capabilities and complex...

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