Using the product
24 answers found
- How does ClinicalKey AI manage hallucinations?
Last updated on February 20, 2026
ClinicalKey AI reduces hallucinations via its "Open book exam" design where every question is answered by finding relevant content from a carefully curated library of clinical information. By comparison,...
- How does ClinicalKey AI work?
Last updated on September 06, 2026
ClinicalKey AI combines trusted, evidence-based clinical content with conversational search powered by generative AI to optimize clinician productivity. When a user submits a question, ClinicalKey AI will...
- How do I earn and claim CME Credit/Time and MOC Credit through ClinicalKey AI?
Last updated on December 01, 2025
ClinicalKey AI supports Internet Point of Care learning (IPoC), which is a certified Continuing Medical Education (CME) activity that allows physicians the opportunity to identify and research a topic...
- How does ClinicalKey AI respond to questions with limited or emerging research?
Last updated on February 20, 2026
ClinicalKey AI answers reflect the underlying evidence. When there is little or conflicting evidence, the response will reflect that in its response and moderate its own certainty in accordance to the...
- What is ClinicalKey AI’s accessibility support?
Last updated on September 06, 2026
Accessibility at ElsevierElsevier consistently and proactively endeavors to make our products fully accessible to all users, regardless of physical abilities. You can read more about our company-wide approach...
- What is ClinicalKey AI?
Last updated on September 06, 2026
ClinicalKey AI is a conversational search tool designed to help clinicians answer their clinical questions. With it, clinicians quickly receive clinical and drug-related information to support them to...
- Which large language models (LLMs) does ClinicalKey use?
Last updated on September 06, 2026
ClinicalKey AI uses a complex RAG (Retrieval Augmented Generation) system that pairs multiple LLMs with search engines that first retrieve content and documents relevant to the user’s question. Relevant...
- What is ClinicalKey AI’s accessibility support for mobile devices?
Last updated on June 25, 2026
ClinicalKey AI Mobile App Accessibility StatementCommitted to accessibility for all usersElsevier consistently and proactively endeavors to make our products fully accessible to all users, regardless of...
- Is there a character count indicator or limit notification in the UI?
Last updated on September 30, 2026
There is currently no visual counter or warning message displayed. Once the input reaches 500 characters, the field stops accepting additional text.
- What is the current character limit for Deep Research queries?
Last updated on September 30, 2026
Deep Research queries currently have a hard limit of 500 characters for the initial release.