What is ClinicalKey AI’s accessibility support?
Last updated on February 18, 2026
Elsevier consistently and proactively endeavors to make our products fully accessible to all users, regardless of physical abilities. You can read more about our company-wide approach to accessibility in Elsevier’s Accessibility Policy.
We are committed to ensuring that our products comply with accessibility regulations worldwide. To find out about the improvements we are making, please refer to our statements on the European Accessibility Act and Americans with Disabilities Act Title II update.
ClinicalKey AI (CK AI) is a web-based, responsive conversational search experience that helps healthcare professionals quickly find and summarize evidence-based clinical information at the point of care.
ClinicalKey AI aspires to meet all accessibility guidelines established by the World Wide Web Consortium's Web Content Accessibility Guidelines 2.1 A and AA and the U.S. Section 508 Standards of the Federal Rehabilitation Act, ADA Title II, as well as similar standards enacted by countries around the globe such as the European Accessibility Act. Customers may download the VPAT Accessibility Conformance Report(Opens in a new tab or window) to review conformance with specific success criteria. If you like to see other VPATs see Elsevier's Accessibility Conformance Reports page.
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ClinicalKey AI offers features that benefit everyone, including natural-language search, concise summarized responses with citations, and a consistent, responsive user interface optimized for desktop and tablet use.
- Our accessibility approach follows WCAG 2.1 AA standards and emphasizes keyboard navigation, semantic HTML, and appropriate ARIA usage to support screen readers and other assistive technologies.
- Pages are well structured with headings, landmarks, and lists, which allow users of assistive technology to easily jump around pages and understand content.
- User interface images have alternative text descriptions to convey the meaning of an image to screen readers.
- Pages include a visible 'Skip Navigation' link to skip repetitive elements.
- Controls and features are operable using keyboard and do not require a mouse.
- Pages provide logical tab order and visible focus indicators.
- When opening dialog windows and panels, the system places the cursor in logical places.
- Pages are responsive, which provides an information display optimal for the user's computer screen size or mobile device.
- Users can also enlarge pages and text with either browser controls or screen magnification software.
- Content can be zoomed up to 400% with reflow.
- Color contrast meets WCAG requirements.
| Blindness/ Screen Reader | Low Vision | Hearing Impaired | Mobility/ Keyboard Only | Cognitive (Dyslexia, Non-native English) |
|---|---|---|---|---|---|
Feature |
|
|
|
|
|
Controls and features for core functionality are operable using keyboard only
| X |
|
| X | X |
Pages include a visible Skip Navigation link to help skip repetitive elements
| X |
|
| X |
|
Links and controls visually indicate keyboard focus
|
| X |
| X | X |
Content is available in HTML, which can be resized or read using assistive technology such as JAWS screen reader
| X | X |
|
| X |
Pages are responsive to various screen sizes and viewing devices
|
| X |
|
| X |
Pages employ ARIA (Accessibility for Rich Internet Applications) to enhance navigation, labeling, and messaging for users of screen readers and other assistive technology
| X | X |
| X |
|
All graphical elements and color-coded items have meaningful text equivalents
| X | X |
|
| X |
Semantic headings landmarks and forms are marked up using labels that are read correctly by screen readers and allow for easier manual selection
| X | X |
| X | X |
Pages are uniquely and descriptively titled
| X | X |
| X | X |
Global navigation links are consistent across pages and enable users to quickly and easily understand the layout of the site
| X | X |
| X | X |
Accessibility Customer Support is available by email or through [email protected]
| X | X | X | X | X |
- To report an accessibility issue with ClinicalKey AI (Web), please reach out to our Contact Us page.
- For accessibility-related inquiries reach out to [email protected].
- If you require electronic files for a student or staff member with a disability, you may use the AccessText Network or the Elsevier Disability Request Form to request a file.
- For a list of local support contacts, please visit our Contact Us page for ClinicalKey AI.
This statement applies to the ClinicalKey AI Web / Responsive UI only. A separate accessibility statement will be provided for the ClinicalKey AI mobile application.
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