Online Access
11 answers found
- How do I claim access to an individual journal subscription?
Last updated on June 11, 2025
After you have logged in at the journal website, go to “About” just below the journal title. Select “Access” and choose “Activate Online Access” from the options. The claim page will open.On the “Claim...
- How do I close my account?
Last updated on July 17, 2025
If you would like to close your account with us and have your customer details removed from our database, or if you have any questions about the account closure process, please contact us via one of the...
- Where can I find information on Journal Article publishing?
Last updated on August 17, 2022
Please visit these sites listed below for information about Journal Article Publishing: Journal Article Publishing Support Center Journal Author Hub Elsevier Open Access Journals Choose a specific...
- Is online access included with my subscription?
Last updated on July 28, 2025
If you are a personal subscriber to a print edition, you also have online access to all articles from the journal(s) to which you subscribe. Please note: Personal subscribers are only able to view content...
- What should I do if I have forgotten my password?
Last updated on July 28, 2025
Follow these steps to receive an email that contains a secure link for resetting your password: Click 'Login'. Select 'Forgot password?'. Enter your email and click 'Reset password'. You will then...
- How can I change my username and/or password?
Last updated on July 28, 2025
If you are currently logged into your account, you can change your password by following these steps: Select 'My Account' in the upper right-hand corner of the screen. Under 'Account Information' you...
- Why should and how do I register on Cell.com?
Last updated on July 28, 2025
Registered users are able to sign up for free email alerts, add articles to their Reading List, and save searches. Registration is free of charge and is easy to do. Please follow these steps to register: Go...
- What should I do if I am not receiving email alerts for Cell.com?
Last updated on July 28, 2025
We currently offer four types of email alerts: Journal Alerts (Table of Contents alerts and Online Now article alerts), Citation Alerts, Search Alerts, and Collections Alerts. These can be configured in...
- Can I share my account details with a colleague?
Last updated on July 28, 2025
For security purposes, login details (username and password) should never be shared. Moreover, your login information enables you to personalize this service and keep track of saved records, so each account...
- How do I clear my cache and all cookies?
Last updated on October 02, 2025
Browsers tend to hold onto information such as form contents. This can cause slowness or errors when the site no longer matches the cached information. Check your browser instructions for the steps to clear the cache of saved pages.