How do I let the author know whether their request has been approved or not?
Last updated on July 26, 2024There is an automated approval e-mail option which is pre-checked and when you click on the ‘Confirm’ button, the author will automatically receive a notification.
Still have a question? We can help! When contacting us via the option at the bottom of this page, please just enter your details, and select contact reason 'Open Access' in the drop down on the form, to start a session with one of our representatives. We appreciate you providing us all the information, as much as possible when initiating the chat. This will ensure our agents to swiftly respond to your query.
Did we answer your question?
Related answers
What should I do if I have accepted my review task but I can’t complete it?
What should I do if I don't want to address the reviewers' comments?
What if I receive an APC request that is not relevant?
Recently viewed answers
Functionality disabled due to your cookie preferences