How can I get Mendeley Web Importer to retrieve more PDFs when working remotely?

Mendeley Web Importer always retrieves open access full text article PDFs that are indexed by the Mendeley Catalog. In addition, it also retrieves subscription access full text article PDFs from publishers including Elsevier, Wiley, Taylor & Francis, and Springer Nature if you have authorization to access them.

If your computer has an IP address range which is not recognized (such as when you are working from home and not connected to an institutional VPN), then each publisher will ask you to sign in before providing access to full text article PDFs.

In order to access more PDFs, Mendeley recommends that you sign in to your institution’s VPN or proxy server when working remotely. This will ensure that Mendeley Web Importer is authorized to access full texts as much as possible. The process for doing this varies by institution. You will need to search your institution’s support documentation to identify the best way to connect to the VPN or proxy server.