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- How can I change my email or personal details?
Last updated on May 11, 2026
To change your email address, reset your password or update your personal details follow the steps below.Go to your Settings.Sign in.Edit the details you want to change by clicking on the 'Edit' icon.Follow...
- What are strong password requirements?
Last updated on March 02, 2026
To meet the strong password requirements, your password must: Be 8-20 characters Contain at least one uppercase alphabetical character, e.g., A, B C, etc. Contain at least one lowercase alphabetical...
- How does id.elsevier.com use cookies?
Last updated on November 17, 2025
Elsevier Identity and Access Management System uses cookies and similar technologies as described in the Elsevier cookie notice and the cookie preference center accessible from the 'Cookie Settings' link...
- How do I clear my cache and all cookies?
Last updated on December 18, 2025
In general, your browser tends to hold onto information, and over time it could cause problems with logging in or displaying pages. If you are experiencing issues such as slow browser sessions, http errors...
- Do I need to allow cookies to access Elsevier products?
Last updated on December 18, 2025
In order to get access to Elsevier products, you will need to enable cookies in your browser preferences. You only need to allow first-party session cookies, neither third party nor persistent cookies...
- How do I log in to Image Finder through my institution?
Last updated on December 18, 2025
Follow these steps to log in via your institution to access Image Finder as an internal user: Click the 'Sign in' button on Image Finder homepage. Click the 'sign in via your institution' button on...
- How do I link my RELX work e-mail (elsevier.com) to an institution when logging into Image Finder?
Last updated on February 13, 2024
Image Finder is one of the products that uses ID+ as the login mechanism. When RELX internal users log into any ID+ products, they should log in via an institution instead of using an e-mail to begin with. For...
- How do I register with Image Finder?
Last updated on December 18, 2025
Follow these steps to create your user profile/personal account: Accept the invitations for a Figures List in an email. On the Image Finder home page, click the 'Create Account' button. Please note:...
- What do I do if I have forgotten my username or password?
Last updated on December 18, 2025
Please select one of the options below to view instructions if you have forgotten your username or password: Forgotten Password At the Login prompt for your username and password, click 'Forgot...
- How do I log in to or out of Image Finder?
Last updated on December 18, 2025
If you are an RELX internal user (employees or contingent workers), please see How do I log in to Image Finder through my institution? If you are an external user (for example, an author who needs to...