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Orders & Renewals
6 answers found
- How do I disable the auto-renewal feature for my subscription?
Last updated on February 29, 2024
The auto-renewal feature indicates that you have an active subscription for a product, which will renew automatically unless you disable the feature before your subscription expires. Please note: any...
- When does my subscription renew?
Last updated on February 29, 2024
For ScienceDirect products, regardless of when you have purchased the subscription, it will automatically renew on the 1st of January of each calendar year. If you wish to disable auto-renewal, you can...
- I have a question about my order
Last updated on July 01, 2024
For all questions about your order, please contact Customer Service via the email option found at the bottom of this page.
- How do I cancel my subscription?
Last updated on February 29, 2024
Per the terms of your agreement, auto-subscriptions run from the start date to the date the subscription is set to terminate. If you have any questions about canceling your subscription(s), please contact...
- How do I renew my subscription?
Last updated on May 21, 2024
Your subscription will auto-renew, so there is no action required. If you wish to disable auto-renewal, you can do this on the platform by disabling (and enabling) this feature, see “How do I disable...
- What is the status of my order?
Last updated on February 29, 2024
For ScienceDirect products, your order will be processed within three business days. You can check the status of your order as follows: Login your Account Select 'My Subscriptions' from the left-hand...