How do I cancel my subscription?

Per the terms of your agreement, auto-subscriptions run from the start date to the date the subscription is set to terminate. If you have any questions about canceling your subscription(s), please contact Customer Service via the email option found at the bottom of this page, and include on the form the details of the product(s) you wish to cancel.

If you would like to disable the auto-renewal feature for your subscription, you can do this until 31st December of the current calendar year. You can do this by clicking on ‘My Subscriptions’ in the left-hand menu of your Account page, as per the screenshot below:

Please note: any changes made via the auto-renew feature, will only take effect upon your renewal date. You can continue your access to your subscription until the expiration date as stated in the original agreement.