Payment Query
4 answers found
- Why am I getting a payment error?
Last updated on May 16, 2024
You may be receiving a payment error due to entering your payment details incorrectly or your bank has declined the payment. If your credit card payment is not working, please try the below steps: Check...
- What payment options do I have with Elsevier Author Services (WebShop)?
Last updated on January 03, 2023
Elsevier Author Services (WebShop) offer secure online payment via credit card, PayPal, Alipay, WeChat Pay and Union Pay. The following credit cards are accepted: American Express Mastercard Visa Online Your...
- What do I need to do if I am eligible for VAT or Sales Tax exemption?
Last updated on April 10, 2024
VAT is charged on all products/services for European countries. If you are eligible for VAT or Sales Tax exemption, click 'View account' tab. Under the 'My account' section enter the VAT number in the...
- What are my payment options via AliPay, Union Pay, and WeChat Pay?
Last updated on January 03, 2023
When making payments via AliPay/Union Pay/WeChat Pay, the currency you can pay with is USD. Unfortunately we cannot charge in Chinese Yuan Renminbi. There are no transaction fees when paying via either...